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Postman damaged parcel *SUCCESFUL OUTCOME*
batman1956 posted a topic in Postal and Delivery Services
Yesterday our postman "delivered" a package to my house. It was a box containing a hair oil treatment. The delivery was made by throwing the package through the open bathroom window, it landed on the bathroom floor causing the contents to break and spill out of the cardboard box and onto the tiled floor. My wife discovered the package when she stepped onto the tiles and slipped narrowly avoiding a fall but jarring her hip (she has had a hip replacement). The oil had spread for some distance and when we cleaned it up it ruined my wife's slippers and a polo shirt which I was wearing. All in all quite a disaster for an item costing less than £10. We have got pictures of the damaged package covered in it's contents but still unopened. My question is how do i deal with this with Royal Mail.
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