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Found 3 results

  1. Hello all. I bought a refurbished Panasonic plasma direct from Panasonic ebay with 12mths warranty. 16 mths in it has developed a fault I've sent it to a Pansonic approved repair centre at a cost of £300. The set was also calibrated and this will now have to be repeated as the main board has been replaced and all setting lost. Then I wondered what my SOGA rights were and found this: http://www.theguardian.com/money/2006/mar/25/consumernews.howtocomplain Which states "The act says goods must last a reasonable time - and that can be anything up to six years from the date of purchase." I don't consider 16 mths reasonable for a flagship TV - however I'd like a 2nd opinion? and does it matter it's a refurb? I plan to write to Panasonic and ask for a refund of the repair plus cost of calibration - are there any templates you guys could suggest using? Thanks as always, Dunnie1
  2. I bought this plasma t.v from currys online, after using it for a week and watching dvd's I have noticed where there were black bars on the dvd's, that where those black bars were is now a bit lighter than the centre of the screen. I thought burn in was a thing of the past of plasma t.v's, I guess I was wrong. Where do I stand on sending this item back to currys for a replacement/refund? Would they consider this a faulty product as I very much do. I bought it online and have passed the 7day return law.
  3. Hi, Everyone, I have a Panasonic TH-42PX600B Plasma TV which has developed a nice blue line right down the middle of the screen. No problem I have a 5 year extended warranty. I Start to do some digging around on the net for phone numbers and find out the supplier Empire Commercial has gone bust! Oh dear! The TV was part of an Direct Line insurance claim. So I don't have a receipt only a few emails to state the delivery date and the additional money I payed for the upgraded TV. Direct Line forced me to go through their preferred supplier Empire Commercial can I go back to direct Line? Can I go back to Panasonic, as I have found out from the Forums that this is a common problem with this particular TV model? Or am I just stuffed? Thanks in advance for any advice. Kind Regards DesignTime
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