Jump to content

Showing results for tags 'phones4u'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • The Consumer Forums: The Mall
    • Welcome to the Consumer Forums
    • FAQs
    • Forum Rules - Please read before posting
    • Consumer Forums website - Post Your Questions & Suggestions about this site
    • Helpful Organisations
    • The Bear Garden – for off-topic chat
  • CAG Community centre
    • CAG Community Centre Subforums:-
  • Consumer TV/Radio Listings
    • Consumer TV and Radio Listings
  • CAG Library - Please register
    • CAG library Subforums
  • Banks, Loans & Credit
    • Bank and Finance Subforums:
    • Other Institutions
  • Retail and Non-retail Goods and Services
    • Non-Retail subforums
    • Retail Subforums
  • Work, Social and Community
    • Work, Social and Community Subforums:
  • Debt problems - including homes/ mortgages, PayDay Loans
    • Debt subforums:
    • PayDay loan and other Short Term Loans subforum:
  • Motoring
    • Motoring subforums
  • Legal Forums
    • Legal Issues subforums

Categories

  • News from the National Consumer Service
  • News from the Web

Blogs

  • A Say in the Life of .....
  • Debt Diaries
  • Shopping & Money Saving Tips
  • chilleddrivingtuition
  • Homegirlxx

Categories

  • The Youth Academy
    • The Youth Consumer Service
  • Miscellaneous

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


About Me


Location

Found 11 results

  1. Hello, 20th January I received two phone calls from one number. 21st January, the same number called me. Upon answering, the vodafone rep asked me a few questions about my phone, what i use it for etc etc. After explaining to the vodafone rep that I work night shifts and her call woke me up, she persisted in asking me questions. I answered a few more questions and could feel myself waking up even more... In the end, I became annoyed and told the rep that I am going to have to end the call because I need to sleep in preparation for my night shift. The rep still pe
  2. Hi folks, Back in January (actually 6 months ago today) I bought a SIM free Motorola Moto G phone from Phones4U to replace a faulty Samsung Galaxy S3 which I was told was no longer covered by warranty due to a small crack in the case (that's another story altogether :-/). Anyway, the phone worked great for a couple of months, for the cost (£150) it was a great purchase and did everything that I wanted. However, about 2 months ago it started to develop an annoying issue. Basically the battery was draining really quickly. If I disconnected it from a my laptop (the phone was only sup
  3. Hello all, I am not sure I am writing this thread in the right section, if not, please apologize. I have a doubt about a behavior of Phones4u customer service. I submitted some days ago a complain about a bad treatment I had in one of their shop. They answered me apologizing and offering me a refund of what I spent in their shop. To refund me they asked for my account number and sort code to process a Bank transfer. As I don't trust so much to provide these kind of information via email I asked them to limit the risk if instead of my regular Debit card I could provide th
  4. Hi I bought a sim free mobile 13 days ago, and the wireless has not been working for 2 days now. I called into the store where I purchased it from today and they told me to phone tech support, which I did, then the adviser in the store spoke to them and he then said it was working see you later kind of thing. I get home and its still not working, so I phoned tech support and they say they have no log of the call from earlier, but done a factory reset on it and it still wont work. The lady on the phone gave me a call log number and says they will exchange it in store tomorrow. I phone
  5. Hi all, Please may i have advise; the following is an email i sent to Phones4u on on the 16/12/2013 Thank you ---------------- Good Morning, My misses visited your Hounslow high street store on 05/12/2013 in order receive advice or a resolution on what appears to be a very common issue with the Samsung SII, the issue began on 03/12/2013, whereby the phone remained permanently in airplane mode. Your store advisor took a brief look and commented as follows (Actual quotes) 1.“It’s finished” 2.“It’s Gone” 3.“Not working” 4.“Gone” 5.“Sorry it’s fini
  6. Hello all, Long time lurker, first time poster. About 18 months ago, I upgraded my sim only deal with O2 via Phones4U to a two year full contract (with 'free' phone). At the time, I felt the upgraded fee was a bit pricey, but I was told there was an option to reduce the fee after a year, and upgrade my handset for 'loyalty' somewhere indeterminate down the line. It became readily apparent that the phone I was given as part of the deal was an absolute travesty (very cheap HTC model -with, at the time, surprisingly decent reviews online, in my defence). H
  7. Hi, on August 10th I was in my local Phones4u store and signed up for a contract with Orange. The first sim card the sales assistant put in didn't seem to work when she tried to register it and so put another in. The following day I went online and tried to register at Myorange but coudn't gain full access to my account. I then rang Orange and was asked usual security questions but was told that the phone number wasn't registered to me but to Mr X (name omitted for security). The Orange customer service advisor gave me his phone extension and said to tell the shop to ring him
  8. 11 months ago I took out a contract via Phones4U with Orange for a Galaxy Note. Shortly afterwards I closed the cover on a bunch of keys in my pocket, causing a crack on the edge. OK my fault, my problem. A month ago, the phone "thought" it was charging when it wasn't even plugged in, causing it to light up in the middle of the night and drain the battery. Also the charging started getting worse and worse, eventually it was so bad that just surfing with it plugged in would drain the charge in 2 hours. I tried different chargers. In the end switching it off and leaving it to charg
  9. Hi all, I went into this shop on my way home and i need to point out that i was very very drunk (one of those days!) Anyway, i got roped into a contract, i cant even remember what happened really, even the signature on the contract is nothing like my signature!!!... To top it all off the phone reception in my house is terrible. I only "signed" for this thing on the 17th......what chances do you think ill having of getting out the contract?? There is still as new and I have all the accessories
  10. Upgraded 7 days ago today via phones4u but my apple iphone is faulty. They have agreed to exchange it for a new one but I have to send this one back before they will send me a new one. I have explained the problem with this - ie 5 days with no phone but they say this is the only way forward. I have asked to cancel the whole thing but they refuse. Surely if the handset is not fit for purpose and I ordered over the phone, there should be a way to cancel altogether?
  11. Hi, About a year ago I bought a Sony Ericcson Satio Vodafone contract with Phone4u from their store in my local town. £40 a month (this was my 1st mobile phone contract). The next day, I realised my mistake at making this purchase due to my current financial situation (loss of job) and so went into the phone4u shop to with the phone still packaged and undamaged, I stated I had made a mistake and asked for a refund. They then said sorry but we've introduced a new in store policy stating that we will not give refunds and they said that I would have to wait out the full 2 year contract in o
×
×
  • Create New...