Showing results for tags 'phone line'.
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I wonder if anyone has come across this weird one. After a series of issues leading to BT engineers coming to "fix the fault" ( This included the engineer waffling about going to the main exchange and changing our main box to the "new style") we have been left with a really odd internet connection. When plugged into the test plug everything works fine - although still a slower speed than before the fault (around 6000). When plugged into another line in the house the speed varies from nothing at all up to 2000. I guess this implies that the fault is with the internal wiring, although I am convinced that he just wired it up wrongly in the new box as this wasn't a problem before. Here's the weird bit though - when we ring Utility Warehouse (who provide our BT line) on the 0845 number, or when they ring us on the same number our speed jumps up to 6000+. When the call disconnects it gradually goes back down again to 1000 / off completely. Can anyone tell us what's going on? Utility warehouse certainly can't - it's taken 5 phone calls to persuade them to order out another engineer.
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been stopped 6mts - can i join you lot please?
jamesheart posted a topic in Give up smoking - - here
I have gave up smoking from last 6 months can I join to you. I want to give this habit permanently.- 4 replies
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Hi, I received a letter from Moorcroft a few weeks ago requesting payment of an overdue debt on behalf of BT (outstanding home phone bill). I subsequently sent them a CCA Request letter. Today, I got the following reply from them: "...Please note that certain accounts are excluded from compliance with Part V of the Consumer Credit Act or are not in fact credit or hire agreements and we believe that our client's account falls into one of these categories." Please can someone advise me on how to respond to this latest letter. Is it true that a BT home phone account doesn't fall under the CCA 1974? Thanks, Tim.
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