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Showing results for tags 'phone line'.
I wonder if anyone has come across this weird one. After a series of issues leading to BT engineers coming to "fix the fault" ( This included the engineer waffling about going to the main exchange and changing our main box to the "new style") we have been left with a really odd internet connection. When plugged into the test plug everything works fine - although still a slower speed than before the fault (around 6000). When plugged into another line in the house the speed varies from nothing at all up to 2000. I guess this implies that the fault is with the internal wiring, alth
Hi, I received a letter from Moorcroft a few weeks ago requesting payment of an overdue debt on behalf of BT (outstanding home phone bill). I subsequently sent them a CCA Request letter. Today, I got the following reply from them: "...Please note that certain accounts are excluded from compliance with Part V of the Consumer Credit Act or are not in fact credit or hire agreements and we believe that our client's account falls into one of these categories." Please can someone advise me on how to respond to this latest letter. Is it true that a BT home phone account doesn't f