Hi guys, a friend of mine owns a chinese restaurant/take away and has been plagued with 'kids' ringing and 'pretending' to enquire what's on the menu . . . 50 calls a night for about 4 weeks, they shut for 10 days in january and then when they reopened it started again, although 20 calls a day now . . . each time the number is different and when they ring back it doesn't connect . . . the dialling codes were mobiles but then landlines too, however some of the area codes were 100's of miles away! Is there and internet scrambling facility? i'm guessing these kids are using something off the internet, maybe voip or something that can scramble or make up the numbers to hide who's ringing? BT were no help and of course the only option i've mentioned was the True Call facility but they're resisting because of the cost . . . any help would be appreciated! thanks in advance

A claims firm that bombarded consumers with more than 1.3 million spam messages has been fined £80,000 as part of a wider crackdown against companies behind nuisance calls and texts. UKMS Money Solutions (UKMS) used lists of mobile phone numbers it had bought from data brokers to contact people encouraging them to make claims for payment protection insurance (PPI), the Information Commissioner’s Office (ICO) said. It said the fine issued to the firm was the first of three penalties totalling £250,000 it will issue this week to companies behind nuisance texts and calls, bringing the total number of fines issued over the last four months over nuisance marketing to £1m. The ICO said Birmingham-based UKMS did not check that those it called had agreed to receive marketing texts – something it was legally required to do. It said a total of 1,442 people complained during the nine-week campaign between April and June this year. No one from UKMS could be reached for comment. https://uk.news.yahoo.com/claims-firm-fined-nuisance-calls-crackdown-122734812.html#HWCuKKU

As im going through my non priority debts this is debt 4 of 17 not on CRA with swinton insurance for cancelling an insurance premium i had with the for car insurance now the debt is for £726.71 from 2011 to april 2012 heres what swinton say dated outstanding balance left on direct debit £1319.43 insurer refund - £740.91 as swinton were the broker cancelation charge £148.19 total oustanding £726.71 now are these charges fair ? next they passed the debt to ARC europe ltd DCA who wrote out on 17 may 2012 saying debts been passed to them and i owe £751.71 they phone atleast 6 times a day next letter dated 28 may 12 from trevor munn solicitors stateing unless patyment there going to issue court proceedings next letter dated 13 june 12 trever munn solicitors asking for payment and to contact a agent at ARC europe ltd or an extra £125 is going on top of the debt around august 2012 as i was working and i couldnt bear the phone calls all day i agreed over the phone to make a £5 payment via visa debit and £5 aweek thereafter which week 2 my job contract finished and i was back on JSA so i never made the next payment next letter came from trevor munn solicitors again dated 3 sep 2012 steteing i failed to keep up agreement an whole debt of £751.71 is due what happend to the £5 i gave em legal proceeding will comence etc next letter dated 13 sep 2012 from ARC europe ltd saying there willing to accept £5 every week again any ideas on going forward with this as im on JSA now and i was foolish to give arc my debit card details for wich i cancelled card and have a new one so they carnt acces my debit card any ideas what to do first as they phone me 6-8 times a day thanks DW

Hi guys i have an outstanding cancellation charge with Orange, now i don't live with my mum and i haven't for the past 3 years. Tonight my mum phones my mobile saying that someone called xxx from MDR has phoned asking to speak to me my mum asked what its regarding and he wouldn't say anything i phoned my mum back and asked for his phone number so i called back to speak to someone called xxx who was a right snotty cow. I asked how she has got hold of my mothers house number and she said maybe you've called us off it before i was like i aint that stupid love, so i demanded she took it off her record and replaced it with my own personal record where could they have got it from ? either from a credit check years ago off Orange or when i was a PAYG when i lived with my mum i dont know but id love to know is there a way i can get them into **** for harrasing another member of my family and can i demand proof all the information they have on me ?