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Despite the on screen message telling me that they wouldn't take any fee from my account they have taken it. My screen said they had a £5k loan for me and gave all the repayment details, they then said we need your card details to take you to the next stage where you can accept out offer - still saying "We will not take any money form your account until your loan funds are deposited in your account." When i got through to the next screen they offered me £1k payday loan, and less than 10mins later they have taken £49.99 out of my account. (Not that my bank should have let them as I had no funds available) I have researched this company and its subsidiaries, I have spoken to the managed offices that they rent and no one has seen any employees or the managers for months. My bank - Yorkshire bank are saying this is my fault and they won't do anything about it, yet on here I similar stories and RBS are helping them out?? Can anyone help?