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Found 3 results

  1. I'm hoping someone can help. For months, I have been using the Ringo app to pay for my parking at my local train station (South West Trains), which is monitored by CP Plus. The problem is that, when I set up my account, I accidentally entered my vehicle type (POLO) instead of the car registration. It's not very clear in the app. The field says 'Vehicle' and inside the box, in faint grey letters, it says vehicle registration. On 10th July 2015, I received a penalty notice. I assumed it was an error, as I knew I had paid, so chose to ignore it. Then, on 23 September 2015, I received another fine and that's when I realised something was wrong and realised my error. I have also received a letter from CP Plus (they obtained my details through the DVLA), chasing me for the first ticket. I appealed to CP Plus with proof of payment (I had not realised my error when I wrote to them but I provided my proof of payment). I received the below response: Thank you for your email regarding the above Penalty Charge Notice (PCN). I will offer the following comments as to why this PCN was correctly issued and is still payable. My findings The site in question is subject to terms and conditions, which are stated on signs throughout the area. As these terms were breached on the date in question, a PCN was correctly and legitimately issued. Please be advised that there has not been a RingGo payment for the vehicle registration, -my registration is entered here- What you need to do now Please pay £120.00 by 14th October 2015. What will happen if you do not pay what you owe If the amount is not paid by the date shown above, we will recommend that court action be taken to recover the outstanding balance. What if you do not agree Although any correspondence that does not provide further evidence will be noted and retained, I cannot guarantee that we will reply to it. More information · This Penalty Charge Notice was issued under section 219 of the Transport Act 2000, Railway Byelaws section 14. · If you are not satisfied with the outcome of the appeals process you can write directly to South West Trains using the address below. Customer Relations South West Trains Overline House Southampton SO15 1GW What's VERY odd here as well is the £120 charge. The full charge on the notice is for £80 with a reduced charge of £50. So not sure why they are asking for £120. I realise it's my fault (human error) but the fact is that parking was paid on both occasions, meaning they have not lost business. Surely it would not hold up in court if it goes that far? I am absolutely devastated to face having to pay a total of £200 or more in parking fines, in addition to what I already paid for parking hoping there is someone who can help me craft a strong appeal to have both fines cancelled. I can obtain an appeal template from Ringo and I have payment receipts I can provide for both dates that state my car make, vehicle type and colour and payment card. But any further advice of what to include would be much appreciated! Thanks! N
  2. Back in July of 2011 I received a Penalty Notice in regards to the Criminal Damage Act of 1971 by spraypainting a message on a public body's building in London as a form of protest due to their actions against the Welsh language and S4C. After spraypainting a short message of two words "Achub S4C", I cooperated entirely with security and waited nealyr an hour for the police to arrive, I was held in custody for about 10 hours and completely admitted to the offence with a full explanation of why it was done. Please be rest assured that this was a last resort having written countless letters to MPs and the body involved as well as holding mass protests across Wales and attending committee meetings in the House of Commons with members of the Writer's Guild, BECTU, Plaid Cymru, Labour and the Liberal Democrats in Wales as well as of course members of Parliament. Back the topic at hand, I am now a university student studying politics & Welsh and I have updated my address to my university address with the London Metropolitan Police service. I have received a two letters recently from bailiffs under the name of "Excel Civil Enforcement Ltd" where my outstanding fine is £120 with an additional £65 enforcement costs totalling £185. I did originally ignore the fine as I had no intention of paying it as to me that is an admission of guilt and as such a punishment for my actions, I'm entirely sure that a public body which receives billions of pounds each year can afford to wash off the message. However now I wish to pay off the outstanding fine from HMCS of £120. £120 is a lot of money to me as a student, in the last term I was hospitalised having not eaten as often as I should, being diabetic I ought to eat regularly however I could only afford 1 meal per day and as such I ended up in hospital for a few days for a complication which has 100% fatality when left untreated so as you can imagine any loss of money will affect my circumstances greatly. The first letter dated 13/12/11 when I was back home and not at university reads: We are instructed by the Area Director of Her Majesty's Courts Service to enforce a Distress Warrant which has been issued in respect of the above unpaid fine. The Warrant authorises and empowers our officers to enter your premises to seize, remove and sell your goods at public auction. If you wish to avoid this you must pay the full sum due in full within 7 DAYS. If it is necessary for an officer to attend, the sum of £170.00 will be added to the sum due. If goods are removed, the sum will increase further. You should always obtain an official company receipt for cash payments made to our enforcing officers. I also received a second letter dated 22/12/11 which contains: FINAL NOTICE Despite our earlier letter you have not made contact regarding the outstanding sum due. We are preparing to issue the warrant to our bailiffs who will attend your address with a view to seizing, removing and selling your property. The sum which will be added to the warrant for attending your address will be £215.00 If you want to avoid this escalation of cost you must contact us immediately on 0845 370 7775 - we may be able to come to an agreement to pay the sum over a short period of time. NO FURTHER WARNING WILL BE GIVEN As can be seen between the letters, the price differs for an officer to attend. I would like to pay the fine for the court after consideration which as I've stated before is a large personal loss and possibly dangerous to my health. If it does end up that bailiffs do attend, I believe that every item in my accommodation is exempt as it is mostly clothing, books, some food, medication, a fridge (for storage of insulin) and of course furniture: a bed, desk, chair and drawers. I do however have both a mobile phone and laptop which may not be exempt, however I think that they might be as the laptop is quite obviously used for my work and the phone is for emergencies should I need it. If they do attend, on their first visit are they allowed entry if I do not open my door to them (I am in a room in a halls of residence owned by the uni)? I have asked the accommodation office and under no circumstances will they let them gain access to my own room. Also is there a way around paying the bailiffs and paying the court directly due to my unemployed status?
  3. Hello I have rec'd two notifications from SERCO who own DLR that a penalty notice was issued to someone who doesn't live at my address and in fact has never lived at my address. In fact the surname of the person does not exist anywhere. I sent the letters back Not known at this address but am now receiving letters from a debt collection company saying they will be sending round enforcement officers etc. I am not sure what to do now - it is very difficult to prove that someone who doesn't actually exist doesn't live at your address Can someone advise me how to proceed with this as I really need to get these people off my back and I need to know what I am doing before I give them any of my personal details. Many thanks
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