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About Me


Found 13 results

  1. Hi, still trying to calm down after my visit to Currys today:x We bought a cooker there less than 2 months ago and its been faulty from the start, the oven cuts out during cooking leaving food half done and only fit for the bin. This happened in our second week of ownership but we weren't sure if it was us or the cooker, now we know for sure its the cooker at fault as its happened 4 times. We went back to currys today to complain but were told the manufacturer would only consider a repair and it might take a month So I've been looking up our rights and would appreciate s
  2. Hi I'm looking for a bit of advice if possible. I bought a laptop from curry's specifically to record music on, but within a budget and was advised to buy the HP pavilion 15 which was on offer. It was very noisy in the store but I bought it on their recommendation. After getting it home and switching it on, I found it very noisy, the fan and hard drive was quite loud. the next day I posted on their facebook and they advised I take it back to the store, which I did the following day. The guy on the knowhow desk wasn't very helpful, kept me waiting
  3. Hi everyone, I was hoping somebody could lend some advice on a situation we're having with Currys. We have a iPad and we pay £7.99 a month for Currys WhateverHappens insurance. Last week I bumped it and it fell off the side of the bannister down onto a concrete floor. (We're currently redecorating and it's two flights down) My partner left it into Currys to sent it off to be repaired and today they've gotten back to us stating there refusing to repair the iPad as "the damage is inconsistent with the statement given". According to the guys in the tech l
  4. I tried to get my faulty printer exchanged and was refused an exchange because it was more than thirty days since I purchased it. I was told that it had to be repaired. Is that inline with the sales of goods act? Currys is the most difficult shop to get a exchange or refund. The printer was purchased on the 20/09/16 , just five months ago. What are my rights?
  5. Hi, 23 days ago I bought a keyboard Razer BlackWidow Ultimate without knowing it's only a green color, also, without knowing you can beg for a refund. The keyboard is likely untouched, looks like new, same with the packing. There might be only a small tear after a tape. I own everything just not the Manual. Can I ask for a refund of this keyboard, as I did not know the backlit is only green.. . I still have one day left I suppose, please, I request the very fast answer.. . It costed me £105, I still have receipt. I fou
  6. Hi Short version is i bought a tablet from PC world in Oct for a Christmas gift so it was not used until late Dec early Jan Had to return it to PC world early March due to a charging issue at first they demanded i sent it to Toshiba but i stood my ground and they took it and sent it away. I was told after 2 weeks that they would not repair it as they deemed it my fault as the charging pins had bent i argued my daughter had only ever used the charger supplied so that must have bent the pins which in my view was a faulty charger. No joy with that and to rub it in
  7. The hinge on my laptop broke . It was under manufacturers guarantee. So I returned it to PCWorld on the 13th October. They said it would take a couple of weeks. It didn’t . I was called on the 13th of November by KnowHow. I was advised by the member of staff there that as my laptop had still not been repaired for over 28 days, I would be entitled to a replacement. She said I should take ID into the shop and if they weren’t able to replace the exact model, they would upgrade. She said they may be able to give vouchers instead. When I got to the PC World store, on the 15th- with all my ID
  8. I purchased all the components for a brand new pc from ebuyer. Pcworld agreed to build the computer and charged me £50. When I took the pc home I noticed they had not installed windows that was supplied and once i did, I was alerted to the case fans not working correctly. This lead to the grahpics card overheating so I returned it to pc world and they agreed to repair it. They ran a stress test on the graphics card all night then rang me saying 'opps power supply damaged now' they agreed to send away for a free replacement as the component is only 2 months old and still
  9. I wanted to purchase an Apple laptop and the sales person sold the benefits of the apple warranty and after care so I agreed to purchase that along with a dslr camera,total cost £1700. This took far to long to process for a start only to get all the way through for their till to take the money from my account and then reverse the payment because the serial number didn't match Apples records. The assistant tried again, this time the payment was declined because they had already taken the money which takes between 7-10 working days to go back on my card. A further hour talking to my
  10. CayC73

    Pcworld v me ..

    Hiya all On the 5th of this month I ordered an ipod and head phone set online paid in full straight away.. It was advertised on the tv. .BUT on the 10th I received a box and in that box was some one elses computer ink and details ..I was NOT happy and took the box containing the ink back to pcworld .. They then said nothing like this has ever happened before and I was spoke to someone on the phone who said they would need to investigate what had happened . .Since then I have called them and been into pcworld and emailed also only to be met with the same o
  11. I purchased a Dell Inspiron laptop from Currys/PcWorld on the 12th October 2011. I found myself with a faulty hard-drive and faulty screen at the beginning of August and so returned the laptop for repair, under the 12 month manufacturer's warranty, on the 13th August 2012. Currys/PcWorld relayed the machine to Dell in order for repair work to be carried out but after a number of weeks had still not been returned due to "waiting on a part". I was told that if the laptop was not returned within 28 days (10th September 2012), I would be entitled to a credit refund of t
  12. Hello All First time poster, glad such a forum exists, willl be one of my dialy reads from here on!!! AWESOME My issue is as below, if I can get a view on what my options are? I bought a laptop from PCWORLD in Staines in Aug 2011, my criteria was backlit keyboard, dedicated graphics with HDMI and the fastest processor possible which was the i7, so I found the HP Envy 14, 2002EA very appealing. The sales guy asked me " So why the fastest processer, what you going to be doing on it?" so i expalined its for work and I dont like a slow laptop, " ah right, so business use?" to
  13. I purchased an Advent Modena Laptop from the PCWORLD website on 09/08/2010. Roughly 6 weeks later I had to send it for repair due to a webcam malfunction and various parts were changed, At this point I decided to buy a WHATEVER HAPPENS policy. The laptop has since been away numerous times, and each repair has caused other problems as the recovery partition has not been reinstalled and the copy of windows has not been validated and one time I was even sent the wrong charger. Each time I have had to spend time and money on the phone trying to rectify each fault. I decided to have a loo
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