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i need to make a claim against a credit agency for keeping my card details in their office, not encrypted, and using them to take paymenst without my permission. I know this is not allowed under the PCI guidelines and can lead to the company in question to lose their rights to take payments by any card and a very large fine. How do i make this complaint, to who, and what do i say? Any help greatly appreciated.
I've an open thread about PCI compliance and just had a thought regarding the recent Sony Playstation server hack. Sony must have some pretty high security standards; much higher than the average company would usually install and yet personal credit card information was hacked. How on earth is a small to medium company supposed to stand up to the new rules credit card companies are imposing if Sony can get hacked? £50,000 fine is nothing to Sony but that will put most small companies out of business... Or is that the idea?