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Found 7 results

  1. Hello all. I got a laptop from a Currys PC World store in December 2012 with KnowHow Whatever Happens protection. When I was comparing laptops and remarked that the one I was about to choose had too little RAM, the salesperson said that more RAM can be added and installed in-store for £50, so this service was also bought. About a couple of weeks after the laptop was bought, it started freezing: the screen would become grainy and the computer would not respond to mouse clicks or keyboard input. At first, I thought that this was a one-off incident, but when it sta
  2. Hi, Bought an LG TV from Currys 18mnths ago and it's not turning on. There is clearly power going to the unit as the 'standby' light is on but the screen is not showing anything at all and there is no sound etc. Tried different power cables, Googled for any key combinations to 'reset' the TV but still no joy. Wrote to Currys providing copies of receipts / proof of purchase and they have said that if we take the TV to store and pay a £90 'bond' they will send the TV off for testing. If there is a fault with the TV, Currys will refund the 'bond' and replace or repair the TV
  3. Hi there, I registered on here today after nearly a year of enduring pc world's service. I purchased an Acer Aspire X1301 desktop PC from this store on the 16th of January 2010. I also purchased the Whatever Happens Club warranty service they offered - now known as the KNOWHOW service. Right off from the start we had a problem; the first unit we received and took home would not start up. Now it's clear that this must have been some sort of sign for the troubles that would arise in the next years. We returned the first unit and got another unit. This unit we have had for nearly
  4. Firstly, Hello and thanks in advance for any help i may get. 7 Months ago i bought a PHILIPS HQ7340/17 Rotary Shaver Product code: 074409 £79.99 from Currys, Unit 1A, Stadium Retail Park, Wembley Park Drive Wembley HA9 8TS it was a lovely day and i was on my motorbike so i went for a ride and got home around 9pm. When i opened the box it had a european plug attached and as i live in Wembley i couldnt use it...i went back the store and complained and they said sorry but wouldnt give me any reason why the item couldnt be used or why ther
  5. My tablet PC has just been repaired by KnowHow. In the last 2 weeks they have given me 3 delivery dates for returning it to me. In each case the date was confirmed by their website tracking system. In each case the delivery was not made. No contact from KnowHow either by phone or email. Their customer services (when I could finally get through to someone who accepted that I did not want a fourth delivery date) are now chasing this, but it has been several days now, and still no solution...
  6. i was bought a new computer for xmas from PC World. after three weeks of use it just stopped working. unplugged it all and left it a day and it started up again.but after a short period of use it occurred again. returned it to PC World who were so unhelpful and would not replace the item as it had just gone over the 28 days notice, which in my reconing is b#llocks, but would have their tech guys look at it. three days later recieved a call to come and collect. when we got there we were told they could find no fault with the computer so would take no actions.i argued that this fault will occur
  7. I would be grateful for any advice on how to proceed with this problem: I had a desktop failure that turned out to be the motherboard on a PC of about 3 years in age. I took it to Techguys in PC World where it cost £69 to tell me it was the motherboard. The data on the hard drive had not been backed up for a long time (basic error I know!) and so I paid £99 for the Data Recovery service. The Data Recovery was paid for 2 months ago and the PC incl HDD went in to the Techguys. Despite numerous phone calls and personal visits to the store, the PC and HDD can not be found. Despite numer
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