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  1. I have had a repayment plan in place with payday express. I have paid every single month without fail. It was for three outstanding loans. The total amount now owed is £220. They told me they would take the monthly payment amount and spread it over the three loans. However, about a month ago they started harassing me with 'escalation'. Perplexed, I mailed them - no reply. I checked my account and they have only taken the repayment amount off 1 loan mostly and have recorded a default on the other two even though I have it in writing that they would spread my repayment across all three
  2. A few months back i was having real financial problems and resorted to a payday loan. ( i refused to belive they werr as bad as everyone made out) I missed payments and got charges and so on but last wednesday i made i payment plan with payday express which i was going to pay 15 pound a week starting from march, this agreement is in writing. However payday express went ahead and took out the outstanding balance despite our written agreement. They offered a full refund and promised the funds will be in my account within 24 hours which they are not so i have had to take out and overdraft with my
  3. Hi, Briefly: Im with Payplan. Here's link to my post about all my PDL's: http://www.consumeractiongroup.co.uk/forum/showthread.php?363762-4-Payday-Loans-now-with-Payplan-but-.....&p=3974544#post3974544 Apparently all have accepted the offers but PaydayExpress have called about 8 times every day (no message) and 8 times today plus called work. Before anyone says I have just sent the harassment letter which they got today but where do I go from here? I know I can complain but to whom? Many thanks, Jon
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