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in December i borrowed some money for 247 money box, the loan with interest came to £288 and was due to be re-payed 26.1.16. on the 26.1.16 i received a email from 247 money box saying my payment had been received, so i thought no more about it. in February i took another loan for a much smaller amount, which i paid off in full at the end of the month - now as far as im concerned my account is settled. today i received a email saying they haven’t received payment in January for £288 and i will need to settle this on my next payday (in 4 days time) i have now checked my bank and despite the email from them confirming payment, and the funds being available they didn’t take any money.. can they just demand payment in full with such short notice? I have not budgeted for this and this will cause some problems for me, having done some reading tonight, I’ve come across some very worry stories about this companies collection practices. any advice how to deal with them would be greatly appreciated
From the CAB 5th august 2013 Need help with your payday loan? Visit the payday loan pages on Adviceguide. Call our consumer helpline 08454 04 05 06 You can contact Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem. Alternatively you can get advice from your local Citizens Advice Bureau. Want to make a complaint? Use our simple tool to check whether you have grounds for complaint. Find out more about our campaign activities on payday loans: And of course.Mike Daillys Payday Loan Survival Guide. How to tackle payday lenders: GLC's new payday loan Survival Guide http://www.consumeractiongroup.co.uk/forum/showthread.php?396982-New-payday-loan-survival-guide-by-mike-dailly-govan-law-centre.