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Found 15 results

  1. Car parts boss banned after failing to deliver customers’ orders READ MORE HERE: https://www.gov.uk/government/news/car-parts-boss-banned-after-failing-to-deliver-customers-orders
  2. Why is why Jeremy Hunt, the health secretary selling a profitable and effective company his Department of Health owns, Which save the NHS and UK Taxpayers £70 MILLION pounds a year? "On the government’s own estimates NHSP saves the taxpayer around £70m a year by organising last-minute or replacement staffing for NHS trusts" "NHSP supplies staff cheaper than those obtained through private agencies which Simon Stevens, the chief executive of NHS England, has castigated for charging “rip-off” rates." "It is thought ministers hope to realise about £50m for a 75% stake in the fi
  3. Hi, I'd like advice on a part sent off for recon/repair. The garage's sub-contracted repairer gave a 6 month / 6000 mile warranty on their work, but the garage covered this with their own 12 month / 12,000 mile no quibble warranty. I have done 18,000 miles since the repair, 10 months on. It is outside the warranty due to mileage. There may be a fault with the part, but the garage wont know until it is removed, which is quite labour intensive. The garage state that it is outside of the warranty periods of both their repairer and them, although they did say that if it turns o
  4. Hi, I bought a brand new OEM radiator from a BMW dealership to fit myself (I have a long list of reason why I don't allow dealerships to work on my cars). Upon fitting the radiator and filling it with coolant, it leaked. Now then, the dealership refuse to refund or exchange the item unless I get my car to them at expensive, which will be an expense as it can't be driven. They told me if I hadn't fitted the part already, returning it would be no problem - do they really thing I bought it to sit on shelves? There's no way I could have found out it was faulty unless I fitted
  5. Hi all, Thanks for giving this a read. Please let me know if this is not in the correct sub-forum and I'll flag for it to be moved. I'll try and keep this short and succinct: We have just returned home from our time away in another city for work and we kept our car in the private residential basement car park for our building - key fob / building access is required for entry. We noted that a number of external components had been stripped off our car and taken. The interior was not broken into as far as we could tell. Additionally, the wires to the CCTV unit which ov
  6. The Aurora Borealis - better known as the Northern Lights - has been visible over parts of the UK. Can you believe this. First of all the Super Eclipse Blood Moon now a chance to see this. In one year.Maybe a month. I am so happy i could sing, dance.Spin around and may just do one or all of these things. Believe there are chances to see it for the next few weeks. Now i know there are many photographers in these rooms on the CAG. Who can take a fine picture. If any of you whether mobile or digi camera sees this Aurora in the skies over the next few weeks could you p
  7. Hi I think Im in a catch 22 ?? My intigrated tumble dryer broke after 4 years 8 months. That was two weeks ago In a panic I rang and agreed to pay Domestic & General £13.99 a month for a service warranty to get the dryer fixed. I knew the timer was broke and that the thermostat was broke because the machine worked but blowed cold air. I explain both faultclearly to the operator and she said she would arrange for an engineer to visit. Engineer arrived with no parts and said hed have to order them. A week later Domestic & General said that the thermostat is not in stock a
  8. Hello All, Bought a used car recently which had 3 months Warranty as above. Had starter motor prob in 2nd month, the garage which have been excellent for customer service replaced motor without quibble. The 3 months warranty is expiring shortly and I am considering taking out the above named RAC Warranty, Gold Parts and Labour Cover at £299 for 12 months cover. I have always had the opinion, rightly or wrongly and reading press reports etc, that these Warrantys are not usually worth the paper they are printed on. The dealer I bought the vehicle at, have been as stated abov
  9. Hello all, Thankyou for taking the time to read this and hopefully helping me, I recently had a pinion seal fitted to my Navara at a Nissan Garage in Wellington Somerset. The following week I drove to Germany for leave. I drove back (or started to) on saturday (just gone) and about 150 mile into the journey I started smelling burning oil. I pulled over and saw the transfer box was leaking badly. After several hours of waiting with my wife and son (1 yrs old) the breakdown arrived and diagnosed the fault as the pinion seal. By this time it was late saturday night and in a town c
  10. needed some parts for my car saw on line add reviewed prices of the above company were very reasonable so ordered them using debit card, they stated after money paid/approved 24hr despatch , not likely they are despite their name and contact number they are german and delivery is up in the air at moment ..... beware
  11. Here is part of the email I sent to them, "I was browsing a car forum I am active on and I saw an ad for your company showing you are giving a 25% discount using the code "get25" on window wipers. So me knowing I needed to get some sorted, I went to order them and when I selected the ones I wanted and a couple spares I entered the voucher code and it gave me the following message, "You must spend £20.00 or above on products included in this promotion only to use this promotion code.," No were did it state this on the ad and nor did the ad state there were any T&Cs to this of
  12. Hi everyone, This is just some information/advice for any customers who have purchased any parts from the Hoover/Candy group in the UK and are/have experienced any delays on their delivery or installation of the parts. As of earlier this year, re-structuring of the warehouse/distribution centre in the UK has resulted in most parts that are ordered over the phone or via the web being dispatched from Italy. Hence, the delays. From my recent experiences of this problem; and the advice given by a very helpful member of staff (who told me they should not be telling
  13. Last year for my cars MOT(24th march 2012) it needed 2 wish bones that were fitted at the same time. whilst driving home today(8/5/2013) with my 2 children in the car one of the wishbones failed and snapped on weld. the car was MOT'd again this year(24th march 2013) at the same garage with no fault reported on the wishbone, although it did need other work done. surely a wishbone should last more than a year and i'm wondering what my rights are as I feel my family were put at risk by a faulty part. many thanks for reading and all replies are welcome.
  14. Well, My tumble dryer decided not to dry clothes any more Monday passed. Realised it was blowing cold air. I had a repair guy out 4 months ago for same problem and he supplied and fitted new heat stats. So i called the shop and it was the actual guy who replaced the parts, told him what was happening to which he instantly replied it would be the heat stats needing replaced, I said great you only replaced then 4 months ago so i assume you will come out and replace them free of charge. He proceed to inform me of my rights which are none as they do not give any warranty with their parts and
  15. It's a long story so I'll make it brief. We agreed to buy a van down the country which needed a new engine. The van had been stored at a garage and we asked the garage if we sourced an engine, would they fit it for us? They agreed, gave us a price to fit the engine, plus a price to replace the cam belt at the same time. We found a suitable engine, sent it direct to the garage to fit. During the fitting I phoned and asked if they could MOT the van too and then we could arrange to drive it home when it was ready. They agreed, fitted the engine last week, told me it needed a new hose o
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