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  1. When my starter motor gave up the ghost in June the AA man assured me that if I dropped my car off at the local garage they would replace the starter motor and I would only have to pay the £35 excess as I had full cover. The garage called the AA to confirm the arrangements and were told the technical dept were 'too busy to talk to them'. I had to wait an extra 2 days without my car before the garage could get hold of the right person to talk to, They were then told I would have to pay the full amount of the bill and I would be refunded, meaning I had to borrow the £260 to get my car back. I am
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