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Found 8 results

  1. Hi all, Ordered and had delivered on the 22nd of March 2015 - a brand new shiny bread maker - from Amazon - £70 (special offer). It's malfunctioning - getting worse with time - and since all user errors have been ruled out - I ask for guidance from forum members. Manufacturer warranty was only 12 months - so that would have been March 2016 - but I hear something about E.U rules stating 2 years for retail items? Have I understood correctly? Is there anyway to have these manufacturing defects remedied? If yes - what are the steps I should take - with whom and in what ord
  2. Hi, I purchased a Panasonic TV in March 2015 with a 6 Year Warranty, We decided to move the TV and unplugged the Ethernet plug as I pulled it out the whole Ethernet socket had become detached. I did not use any excessive force, I rang Panasonic who contacted their repair agents the regional repair centre in Birmingham which the engineer said it wont be covered as it was pulled out. I emailed Panasonic who retrieved the report from the engineer which said I had ripped out the Ethernet plug so Panasonic will not repair. I believe The Ethernet port was fau
  3. Hello all. I bought a refurbished Panasonic plasma direct from Panasonic ebay with 12mths warranty. 16 mths in it has developed a fault I've sent it to a Pansonic approved repair centre at a cost of £300. The set was also calibrated and this will now have to be repeated as the main board has been replaced and all setting lost. Then I wondered what my SOGA rights were and found this: http://www.theguardian.com/money/2006/mar/25/consumernews.howtocomplain Which states "The act says goods must last a reasonable time - and that can be anything up to six yea
  4. Hi, myself along with a number of other owners have experienced an issue with a firmware update for a Panasonic BTT290 BluRay Theatre System rendering the unit unusable to watch certain BluRay discs. There is a separate thread about this on a dedicated Audio Visual forum: http://www.avforums.com/threads/panasonic-sc-btt290-owners-thread.1726525/page-3 To cut a long story short, I along with others have had no issues with our players prior to this firmware update, however, since the update a number of BluRay discs that had previous played perfectly now refuse to play. I
  5. Hi, I bought my Panasonic washing machine 8 months ago from John Lewis and until 2 weeks ago it worked brilliantly. Then we washed 3 separate loads of clothes, each one washed, rinsed and then refused to spin. The final time it came up with an error code of U12 but the first two washes there was no code, it just wouldn't spin. I telephoned John Lewis who gave me the Panasonic number as it is under one year old. Panasonic don't have their own engineers so a local company came out today. The man instilled in me no cofidence at all, he saw the error code U12 and asked me what that mea
  6. I have just started an appalling relationship with Comet. I bought a Panasonic fridge freezer which was delivered on 29th August 2012 and within 4 days broke down. I have to date spent a full day on the issue, including a trip to the store itself. All I have been offered is an engineers visit in 5 days time. I have asked for it to be removed and a full refund, but Comet have refused. It looks as though I may well be have to take them to court, and am currently having to use a cool box and ask neighbours to freeze cool packs for me. My advice is to avoid Comet and Panaso
  7. Hello, Just after a small bit of advice before I need to contact Panasonic if this is the case. I recently emailed the retailer / online store that I purchased a 3DTV (42VT30) from in January of this year for £1,024. I've contacted them by email of a fault I believe has just delevoped but they are telling me to contact Panasonic and get a Panasonic Service Centre to look after me and take a look at the fault it seems, but I believe that this could cost me even though the Television is still under warranty. Here is the following coversation with this Company with regards to
  8. Hi, Everyone, I have a Panasonic TH-42PX600B Plasma TV which has developed a nice blue line right down the middle of the screen. No problem I have a 5 year extended warranty. I Start to do some digging around on the net for phone numbers and find out the supplier Empire Commercial has gone bust! Oh dear! The TV was part of an Direct Line insurance claim. So I don't have a receipt only a few emails to state the delivery date and the additional money I payed for the upgraded TV. Direct Line forced me to go through their preferred supplier Empire Commercial can I go back
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