Showing results for tags 'over charged'.
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need some advice 9yr old ford fiesta been having problems. stuttering as i driving. car ground to a halt. it would start up but quickly cut out THEAA towed it to a local ford dealer who advised that it would not be seen for 5 days and advised it would cost £80 to be hooked upto their computer day 6 ford called to say the computer could not communicate with the ecu and would cost upto £400 to conduct exploratory tests day 7 guy who does checks is off day 8 hes busy but will get round to it day 9 hopefully hopefully today he can do it day 10 at 3pm reception transfers call to guy in work stop. he says on day 5 it started and worked fine and car has been sitting in compound. he says he went to start it and failed so will need to look at it again hopefully today/ transferred back to reception. who says total bill is £80 so far day 10 and 11 weekend closed day 12 call from ford to say ecu is faulty and will cost £2000 to repair. declined the repair. total cost to pay to collect car is £400. told girl i need to arrange tow truck. informs me its running and can be driven off. collected car and paid by credit card. decided to trade it in as we need a reliable car as car still stutters now and again. that dealer ecu is faulty as he is giving a years warranty and want to be able to go back in case theres a fault with the new one he says ive been ripped off. no further work should have been offered if the computer could not have communicated with the ecu and it was clear it was faulty and was fruitless work sheet says investigate vehicle will not start, we have carried out ids checks unable communicate with the vehicle but will recieve ids,s, removed and installed pcm to gain access, checked feeds and earths , all ok. check communication wiring for continuity and isolator to feed and earths all ok what can i do
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Reclaim the right Ltd
reg.05783665
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262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
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