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Here's the chain of events, any advice appreciated! Thursday 23rd November 2017 - "An authorised driver" parked my wife's car in a restaurant car park in York, went in to the restaurant to ask if a payment could be made to park until Sunday 26th (Minster Baywatch didn't offer anything above a "3 hours + until 6am" option). £15 paid and a hand written receipt was issued, showing the registration number of the car, and confirming authorisation to park from 23rd to 26th. No other writing on the receipt that stated the receipt needed to be kept on display in the car.
Yesterday as my wife was leaving The Outlet store in Coalville, Leicestershire along with a couple of other people the alarm went off. As my wife had not purchased anything she had no reason to be concerned and carried on down the road to her surprise a shop assistant came running after her and insisted she return to the store. My wife quite rightly in my opinion refused whereupon the assistant demanded to look through her shopping bag but again my wife refused although she did take out a couple of items she had bought elsewhere and suggested they may have set the al