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Showing results for tags 'outage'.
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Hi all, TalkTalk phone lines went down to-day. This resulted in me not being able to communicate with anybody including TalkTalk. Nor be able to acquire any phone numbers to contact TalkTalk via the web. to use on my mobile. Had to get my son to report the problem, only to find he was charged premium phone rates to report a TalkTalk problem to TalkTalk. They say on the web site if you are contacting them from the phone number which is on the account, it's free. I would think that most times you would need to contact them, is precisely when the account phone line is down. Another example of ripoff Britain.
Hi all, Just been informed that O2 are not offering any compensation or refunding the cost of 1 days service after Fridays service loss. Do they not have to refund the cost of the days loss of service as I am essentially going to be paying for something I didnt receive? Dont think I have a case to exit my contract FOC but its the principle of the matter. They should at least refund the cost of 1 days service, I know its about £1, less in some cases. I am so mad at this company. I do regret renewing my contract with them. Only 22 months to go!!!