Hi All, I’m having even more trouble with Orange PLC and I was hoping someone might be able to help with a few queries. Basically, my Mrs cancelled her contract last year in writing two months before the official ending date, Orange wrote back advising the letter hadn't been signed ( My Mrs. swears it was), and requesting a further signed copy, we gladly did this (recorded signed for) and heard nothing for months. We then started receiving calls from Orange PLC requesting payment of a bill we knew nothing of, then the invoices started to appear. I wrote to Orange PLC and queried the bill and also asked that they stop calling. They didn’t answer my letter or stop calling and continued to chase us at all times via phone and letter. After some months and 4 further letters the debt had somehow passed its way to various debt collections agencies (this month its Moorecroft Cowboys), each one has been dealt with the same way, complaint letter & 14 day Court Proceedings for Harassment) and they all run away to chase an easier target, like these people do. To cover all my bases for court and to follow Oranges own guidelines as per their website I called customer services (Indian Call Centre), I was told my account had been passed to a debt agency I would have to call them to discuss any issues, I explained the story above and asked to speak to a manager and he said Orange PLC had every right to send my details to debt collectors, as this was their policy, I took all this with a pinch of salt.....Still, official procedure followed, we move on. I've had enough now, I’m going to county court for Harassment and DPA non compliance, damaging my Mrs excellent credit rating etc etc. My questions, if anyone could help?? I need to find out exactly how many times Orange PLC called me, times, dates, duration etc, I do have my own log, but I liked to know for sure for Court Papers. How would I find this information? Freedom of Information request, Data Protection Act request? Orange PLC should have the 'Non signed Letter' how would I get a copy of this? Many thanks for your help in advance, Lee.