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Found 3 results

  1. Builder estimate for renovation work on our house was £7,500. Work included removing window & replacing with patio doors, removing two internal walls, fitting insulated plaster board in bedroom, laying hardwood floor, converting a bedroom into a bathroom, including external pipework. We paid an initial £5000. He took over seven months to do the work, with very long, unexplained absences throughout (the longest was 9 weeks). During the work, we also asked him to fit respatex in the shower, board out the new bathroom with plasterboard (uninsulated), he added coving in the kitchen and s
  2. The Financial Conduct Authority today announced plans to ban opt-out selling in financial services markets. Opt-out selling is the practice of defaulting consumers into buying a product which they then have to opt out of, for example by using pre-ticked boxes to sell the consumer add-on insurance. http://www.fca.org.uk/news/fca-proposes-an-end-to-opt-out-selling-of-insurance-add-ons FCA to ban pre-ticked 'add-on' insurance sales http://www.theguardian.com/money/2015/mar/25/fca-to-ban-pre-ticked-add-on-insurance-sales
  3. Swinton failed to inform customers that the policies were optional and separate from the core cover Insurer Swinton has been fined £7.4m and has set aside more than £11m to compensate customers after the City regulator found it had mis-sold add-on insurance policies over a two-year period. It is the biggest fine of its kind for an insurer and comes days after the Financial Conduct Authority (FCA) announced an investigation into the market in add-ons. The FCA said that between April 2010 and April 2012 Swinton had sold personal accident, home emergency and motor breakdown pol
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