Showing results for tags 'ombudsmen'.
Hi there - hope somebody may be able to help? It is in relation to the Local Government Ombudsmen - Decision Review? Following a complaint to my local authority, which dragged on for approx 16 months at Stage 1 and they refused to allow me to access my rights to progress to Stage 2 of the Statutory Complaints Procedure, I referred the matter to the LGO. Long story short, I was not happy with the LGO decision in finding no fault in the Council's actions. I then used the 'LGO DECISION REVIEW PROCESS' to voice the fact I was not happy with this decision and that it was unfair
I am calling for justice, not just for HMRC, but for a system that requires no accountability. HMRC and other gov support are working from narrow guidelines without thought or often, much intelligence, and make cuts that they never have to take responsibility for. I know people well who have suffered from these cuts, living in poverty with great stress. Complaints take months, even years, and tribunals find against the complainant without having all the papers even. You can complain only about handling, not the outcome, and senior staff and even independent officers won't find fault. I have fo