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Found 1,079 results

  1. Hello, I wonder if you can assist, this evening I parked in a "PPS" pay and display car park, I paid for my ticket and put it on the dashboard, however it was particularly windy. Upon my return I have a parking ticket and look through to see the ticket facedown on the dashboard, I filled in an initial appeals form attaching a picture of my ticket showing I paid to park there, however after reviewing their website it says the following: Appeals will NOT be considered for the following reasons: Your ticket fell down/was blown off the dashboard/on the seat etc. Your ticket was not displayed clearly, face up, on the dashboard of your vehicle You forgot to display your ticket You went to get some change You did not know it was a Pay & Display car park You were only a few minutes overdue You only stopped for a few minutes This seems backwards to me as they're making a claim for loss, but there's no loss? I paid to park there, the ticket was just incorrectly displayed. Is there anyway I can fight this? Any advice on how to proceed would be much appreciated!
  2. Hi, I set up in busniess 5 months ago, in a shopping centre which is privately owned. They have undeground loading bay and parking, the parking spaces are only for those who have it in their lease. I do not. I unload stock every morning, and after a while started to just leave my van there, no problems as it was out the way, and I found the security giards were just handing out the tickjets to anyone who did not have a business in there, no one used it really.. This changed in March when they brought in UKPC, I have since amassed 10+ tickets as I ave been leaving my van there, I have spoken to the centre managers but they said it is not possible that I leave my van there. I have read that UKPC can not hand out fines, and what they instead hand out are actually invoices for using a service?? There seems to be a lot of warm air around this matter.. I might have to start parking my vcan elsewhere now, it's just that business is slow and I can not afford to be paying for town centre parking... I have actually threw the tickets away... Can someone please advise what UKPC are liable to do?
  3. in a rush for a meeting today i parked in what i thought was a bay but on returning to the vehicle a parking charge notice had been attached to my vehicle stating "Not Parked in Allocated Bay" 1 The date of infringement 22/3/2017 2 Have you yet appealed to the parking company yet? N have you received a Notice To Keeper? (NTK) Not yet 5 Who is the parking company? Premier Parking Solutions 6. where exactly [Carpark name and town] did you park? Premier Inn, Southernhay Exeter
  4. Hi all I have debts with Littlewoods, Next and hubby has one with Very (along with other debts such as credit cards and a store card but these are the 'catalogue' debts). We are struggling to pay any of our debt and need to make some payment arrangements. I have noted that there is a CCA request which is often used by people to see if the debt is enforceable, I am not sure when these ONLINE accounts were set up but believe it was 2007/08. Can anyone advise if we are able to take any steps in regards to CCA... Also, would you advise to CCA them anyway and see what happens?...... In either instance can we claim back all the late payment fees etc from these debts?... .I understand I would need to SAR them but after that not sure how to actually request the fees back so a little advice would be lovely please. Thanks guys
  5. MBNA sold debts that belonged to both me and my husband. Idem bought mine, Moorcroft bought my husbands. I emailed Idem regarding reduced payments that I would make, and eventually they responded agreeing to my reduced amount. However, Moorcroft ignore emails (sent day after day) and they will not reply despite my husband requesting that they not call, but put in writing instead. They call anyway, and to whomever called, I asked them not to call, but to respond to my husband's emails - however, the chap then called my husband's mobile immediately! I got a statement from Idem, and in exactly the same marked envelope (same return address, same statement format) my husband had one from Moorcroft. Does anyone know if this is the same company??? It's really cheesing me off that Moorcroft ignore all the emails. Also, they're sneaky so-and-so's: they are based hundreds of miles away from us, and yet they call the landline using a local number that they must buy to use, to look like they're someone local calling us - idiots! It doesn't take long for me to recognise the number and ignore it. But, they're making me so mad!!! I think I'm wasting my time re-sending the same emails but at least it proves the point that they're ignoring us, dispite contacting them on a daily basis!
  6. Hi Al I have a clean driving license I am 45 yeas old. I am a doctor by profession and have had a clean medical record I received a NIP for doing 76 on 50mph on the motorway. Asking for advice rather than being told off Ive contacted few 'free initial advice solicitors' I gather the options I have are 1. plead not guilty ( I don't think Im going to that) 2. Plead guilty and hope for mitigation The offence allegedly carries 6PP and maximum £2500 ( n view of Motorway) I have clean driving license. One firm told me tat they can mitigate for me for my circumstances and get me a 7-56 ay ban which think I can cope with My questions are 1. If we ( solicitor and I0) mitigate for this option instead of PP, I think my license will be endorsed for 4 years. This will have an effect o my insurance, but after years have passed by, is it still taken into consideration for insurance purposes. For example I am aware that I money has penalty points, after 4 yeas the are no longer on the license and after4 years one does not need to declare them to the car insurance companies. Is hat he same with a disqualification lasting les than 56 days 2. I am a medical professional . Please dont attempt to shame me I unintentionally exceed the limit according to the speed camera and hold my hand up. Will any conviction ( e it 6PP r shot ban) be criminal record? It does have implications because I will have to declare it to my professional body, which I would certainly do. It may cause me to be suspended for 3-6months Finally, I have looked on the Gov website. What is the code for a short term disqualification ban which will appear on the license. am not talking about BA10 an BA30, which I believe are driving whilst disqualified. Rather, asking what code will be displayed on my license if I am disqualified for less than 56 days Your feedback is appreciated Many hanks
  7. I received a parking charge dated 21 April 2018, I am just wondering do I really have to pay this and is there anything I can write back to refuted their claim, it seems like a bit of a joke as their is a sign on a gate which has been blocked up by a 2 tonne concrete boulder saying no parking as access is required at all times, or something along those lines... should I take this seriously? Scan attached. Best Wishes Billy
  8. Hi there Sorry for the bother i have got into arrears with the above catalogue and would like to know how to get them to accept that i can only afford £40 a month to pay back. They keep ringing but i am loathed to talk to them over the phone as sometimes calls can be lost. Any help would be brilliant
  9. Hi All, I am in a similar situation to Sean Miller https://www.consumeractiongroup.co.uk/forum/showthread.php?460082-Parking-Charge-from-Vehicle-control-Services-do-I-pay-help-please&p=5158775#post5158775 in that I received a charge notice. On 25/09/18, my car broke down and 02/10/18 I received a parking charge notice in the post for "stopping in a zone where stopping is prohibited". They have CCTV photos of me on the telephone standing beside my car waiting for the Recovery Services to register my breakdown. I had to be towed away and there was no way that I could have moved my vehicle without assistance. They state that there are signs clearly marking it is a no stopping zone and I should have notified them that i had broken down. I didn't notice any signs, and I certainly didn't see that i had to call any numbers. I was busy worrying about what was happening to my car and making sure I was towed to safety. I passed my test about a year ago and I had never been in this situation so you can imagine I was scared and worried! It has gone through the so called independent appeals service and they have, of course, ruled in their favour. I have written to Watchdog and i was just wondering if anyone had any tips about how i can handle this? On principle I refuse to pay this charge, £100.00 is a hefty price to pay for something I completely disagree with! Hi All, On 25/09/18, my car broke down and 02/10/18 I received a parking charge notice in the post for "stopping in a zone where stopping is prohibited". They have CCTV photos of me on the telephone standing beside my car waiting for the Recovery Services to register my breakdown. I had to be towed away and there was no way that I could have moved my vehicle without assistance. They state that there are signs clearly marking it is a no stopping zone and I should have notified them that i had broken down. I didn't notice any signs, and I certainly didn't see that i had to call any numbers. (I have also since taken photos of said signs and if you are in a moving vehicle there is no way that they can be read!) I was busy worrying about what was happening to my car and making sure I was towed to safety. I passed my test about a year ago and I had never been in this situation so you can imagine I was scared and worried! It has gone through the so called independent appeals service and they have, of course, on 02/11/18, ruled in their favour and said i had to contact the Vehicle Control Services, who issued the charge, within 14 days to either pay or let them know i am seeking further legal advice. I have written to Watchdog and i was just wondering if anyone had any tips about how i can handle this On principle I refuse to pay this charge, £100.00 is a hefty price to pay for something I completely disagree with! Any help would be greatly appreciated! Thanks to everyone reading.
  10. .. I sent off a CCA request six months ago which has not been provided, the account is in dispute, i have been receiving 'arrears' letters since. My question is, would it help to send back the latest arrears letter with a "No contract. Return to sender" label, or sit on my hands? Thanks Pencil.
  11. Hi there, My wife parked on the road outside of our building, it was late at night and she's heavily pregnant. Someone gave us a charge notice at 3AM in the morning, clearly nothing better to do.. They've sent us the images including the car, number plate, and parking conditions. You can only actually see the conditions as they've used a flash camera and they aren't clearly signed at night anyways.. They don't own the land, and I'm not even sure why they're even here. I've read lots of the posts before about best practice, but can't seem to find the template letter/email to send them. Should I even bother replying or just bin all the letters, I think the images alone show that they've not signed the road correctly... Thanks for any help/advice. The ticket was also received on 3rd of July, and they mailed me on the 7th August.
  12. Hello everyone, I have recently issued a small claim against a company, but do not want to go through with it any further. The defendant did issue a defence and requested for Mediation, but subsequently changed their mind. I was wondering if I can still issue a Notice of discontinuance (N279) form before the case being allocated to a track? If yes, which court do I write down? Should I send this via post to the Money Claims centre in Manchester or via email? I have been utilising the new beta Money Claims service, which does not provide information on the matter. I was wondering if anyone could assist me? I'm new to this and this is my first small claims case.
  13. Advice please - I parked in NCP Barnet on 27.12.18. No barriers and am not local, but local friend I was meeting assured me it was pay to park...….thought I'd take a photo of the location number, finally found a machine - weren't any notices, and then tried to pay at the machine. Was as number plate one and despite several attempts could only pay £1.50 ……..then received PCN to keeper last week. Anything I can do - I think I prob underpaid by £1, and I know its my fault, but £60 seems a bit steep! Any help gratefully received, Many thanks Date of the infringement 27/12/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] Date of sending is 18/01/19 3 Date received 21/01/19 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? {y/n?] post up your appeal] No Have you had a response? [Y/N?] post it up 7 Who is the parking company? NCP 8. Where exactly [carpark name and town] Spires Barnet For either option, does it say which appeals body they operate under. It says complain to NCP There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE- BPA If you have received any other correspondence, please mention it here I have not received any other information but the letter does say that if payment is recieved within 14 days then I could pay £60 instead of th £100 they intend to charge. The letter also says that if I want to appeal I must do so within 14 days.
  14. Hi, My landlord is wanting to send estate agents round to value the property because he wants to put it on the market. He has not yet served me with a Section 21 notice so I have no idea when he is expecting me to vacate but I would have thought a valuation would be more realistic once the house is empty and after he can do some redecorating, etc to get it ready for selling. At the moment, we have been too stressed over searching for a new home and we have been having a mad declutter and we have half packed boxes everywhere and the housework has become less of a priority, so all in all, the house no longer looks homely and I certainly wouldn't want any estate agents taking photos to use for selling purposes. Does my landlord have a right to getting a valuation, especially before he has issued a Section 21? I feel so uncomfortable about it and I really don't want anyone coming round while I still live here I have been looking through other tenants posts and came across this comment from one of CAGs members:- "Are you aware of this >> For example, a Section 21 notice cannot be served if there is no EPC or Landlord gas safety certificate in place for the property. Any non-compliance with this requirement will render the section 21 notice ineffective." Now my landlord has never done annual gas checks and the last one (for which I have a copy of the certificate) was about 2 years ago. Does the above CAG members comment mean that when I receive the Section 21 Notice it will not be legally enforceable? If so, what should I do and how do I respond to my landlord when I get the notice?
  15. Hello, I have today received a letter from High Court Enforcement Group Ltd demanding payment for an old university tuition fee debt. I have recently changed address and I had no idea this had got to the court stage, so I didn't get a chance to respond to the claim. I would like to be able to get this case back in the court system because I would like to defend it. The reason I didn't pay the tution fees is that after one term I realised the course being taught was nothing like what they had detailed in all their marketing. I soon realised that this MA course was not going to help me any further with a career and would just add another £10,000 debt to my student debt already. Had I known that this was at the court stage I would gladly have defended the action against me. I know it's my fault I didn't inform the University of my new address but I am now on long term sick and awaiting treatment. I am in receipt of ESA and in the support group, I get the full benefit after the DWP changed their decision once they had received medical reports. I really hope at the very least my current circumstances will delay the debt process escalating further but I really don't know what to do. I have never been in this situation before and I know once it's at this stage it's very serious. I really didn't need this. I have just about managed to keep up with all my current bills and debts with minimal income but this is something else. Any help or advice would be very gratefully received. Jake
  16. Hi, please people need your help. Received a letter from Gladstone solicitors. It refers to a parking notice. They said I owe £160 to DRP. To date I have ignored their letters but this is the first one from Gladstone. It mentions the case of Beavis It asked me to make full payment to DRP, if I dont in 14 days, I should keep them updated with address change so I can defend court proceedings. There have only supplied one photo which was taken from the shop assistant of the rear of the vehicle. No times or anything. The signs were very unclear and small. Do I pay? do I respond to Gladstone or do I just wait for the summons and defend in court? what are my prospects of success. Your assistance would be greatly appreciated.
  17. Today I received a white county courtclaim form from northampton for the MBNA Credit card 2008 – now with PRA GROUP - £2723 – defaulted 2012. On 12th Nov PRA Group wrote to me in response to my returned PAP form where I stated I dispute the debt because I need more documents or information Specifically I wrote: I need a copy of (1) the Default Notice, (2) the Notice of Assignment, (3) a complete set of statements detailing exactly how the debt has accrued detailing: (a) All Transactions, (b) Any additional charges, be them by the original creditor or you PRA Group (UK) Limited, the debt purchaser or any predecessor, © Details of all contractual interest added by whom and on what date, (d) List of ALL Payments made toward the Agreement. The PRA group letter on the 12th said, that in response to my query (PAP form) please find enclosed copy of statement of account from MBNA and a copy of the credit agreement (was an online application 2008) plus statements from the MBNA credit card (virgin). The letter goes on to say that they will put the account on hold for 30 days until 12th December to allow sufficient time to receive the letter and contact them. Today I received the county court claim form. I don't know what to do now? Please advise. Should I try to a negotiate an offer with PRA or will I have to pay in full somehow! I don't want a CCJ registered.
  18. Hi, First of all, thank you for the support you all provide through this site. I have received a Parking Charge Notice from CPM (UK Car Park Management) for 'Unauthorised Parking' in a small car park. The bays are unmarked and the signs are barely readable attached high on the walls in small prints. I am the registered keeper but not the driver of the time. The issue date was last year June 17 and was for £100 or reduced to £60 if payed in 14 days. It was sent to me in post with two pictures of my car in the letter. The reason was 'unauthorised parking'. Since then, I received another letter called 'Formal Demand' roughly after 40 days of the first letter where it says to pay £100. Then I started receiving 3 DRP letters (2 in sept and 1 in Oct 17) asking to settle payment of £160. Following that, I received a letter from Gladstone Solicitors in Nov 17 asking me to settle payment of £160 and then another 'Letter before claim' in June 18. Taking advice from other forums, I decided ignore them and I never contacted or reply to any correspondence thinking that they will stop. Now (Sept 2018), I have received a Claim Form from County Court Business Centre, Northampton asking to pay CPM £174.67 + £25 court fee + £50 legal rep fee total of £249.67. I have kept all evidence of letters and pic of the car park including the sign they have up. I need advise on what to do next. I have read different threads and you tube videos and all saying this is fake court. The court logos are blurred out and looks like the letter has been copied. Is this a actual court? The letter contains moneyclaim.gov password. Please can you offer me advise om what to do next? I have 14 days to acknowledge of service then submit my defence. I can upload pics of letters and photos upon request. Please speak to me in layman's term as I don't fully understand the process. Questionnaire: 1 Date of the infringement - 23/06/2017 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - 10/07/2017 3 Date received 13/07/2017 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] - not anywhere in the letter far as I can see 5 Is there any photographic evidence of the event? - They took two pictures of my car and printed them in the letter 6 Have you appealed? {y/n?] post up your appeal] Have you had a response? [Y/N?] post it up - I did not respond at all 7 Who is the parking company? CPM 8. Where exactly [carpark name and town] - 93-101 Greenfield Road, London For either option, does it say which appeals body they operate under. - BPA If you have received any other correspondence, please mention it here - as mentioned above Thank you in advance
  19. Long story short, I used the car park and then paid before I left however I still received a parking charge notice. Is there anything I can do to appeal this? I have not contacted Horizon Parking as of yet, I haven't appealed either. Below are some info you might need: The parking works by you entering your reg number to a parking metre/display before LEAVING and then paying the amount it states on the screen. I paid the amount it said and then left within 5 minutes of paying. I paid by cash so I don't have bank proof. I don't have any receipts as I accidentally misplaced them. My reg number was correct as I always double check and it tells me the sum on the screen. The entering/leaving time on the letter are correct. I am yet to appeal, the only communication I have received is the letter I have attached to this. Is there anything I can do to win an appeal? Will ignoring them work? I would appreciate any help. Thank you very much. imagetopdf (5) (1).pdf
  20. Hi all, can anyone recommend who I should structure a PCN appeal given this situation? One half of the road (where I usually park) had its resident parking suspended temporarily for works, so on Friday I parked on the other end of the road. Having returned to my car for the first time today they have re-opened the usual half and suspended the half I was parked in. Because I hadn't been to my car in 4.5 days I had no idea they had moved the parking suspension. My partner and I are absolutely certain there were no suspension signs where they are now currently - we made a point of looking to check both halves weren't suspended. All they have done is taken down the suspension signs on Friday from the first half, sellotaped a new piece of paper on them and stuck them to posts on the other half of the road (I have a photo to prove it). We live in East London, so we have to park 250m away from the apartment to get a residents bay. We don't check on the car and the availability of the bays daily - that would be nuts. 1. How can I structure an appeal to say that I was parked there before the parking suspension signs were even put up? 2. How much notice does the council have to give its residents before suspending parking? Thanks in advance for any advice and support!
  21. Hello, Me again! I received a charge notice for parking on their clients property for a CHARGE NOTICE from Highview Parking, Bradfield Road Car Park, Sheffield S6 2BW Date: 18.12.18 Time: 19:47 Time left: 22:27 Duration: 2hrs 40 mins I had been for a meal at the Italian restaurant for my managers retirement hence the late time of arrival. The car park was empty and so presumed it would have exceeded the time period with it being unsociable hours. Having spoken with friends and family, I decided to ignore the first letter but have received a second one today to state the charge is now £85 instead of the reduced amount of £50. and if not recieved within 14 days an initial debt recovery charge of £40 will be incurred???? Can I please have advice on what to do next as I don't know how best to go about these sort of things- I do think it is disgusting and the owners should not be allowed to charge these ridiculous amounts. I am concerned that I will get taken to court etc??? Please help?? Many thanks in advance
  22. Hi My daughter has received a "Speculative Invoice" from Civil Enforcement Ltd. I have seen somewhere about rules for the protection of freedoms act and have sent an email today to the DVLA to see when her details were requested and confirmation of who requested it. Once i get this information where do we go from there? The parking notice does not mention POFA at all. Are they required to mention it?
  23. Hello, I've received a notice to keeper today for exceeding the maximum period allowed by 17 minutes. Although I was driving the car, I was not the keeper as it's my fiancé's (so the letter was addressed to her but I won't let suffer for it) My initial reaction was to ignore it but I decided to play it safe and ask for guidance. Thank you in advance. 1 Date of the infringement 11/02/19 2 Date on the NTK 18/02/19 3 Date received 20/02/19 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? Y 5 Is there any photographic evidence of the event? Yes, plates upon entry and exit 6 Have you appealed? No Have you had a response? N/A 7 Who is the parking company? Euro Car Parks 8. Where exactly Marks & Spencer, Penrith BPA
  24. Hi all first post, as I'm new to all this any help/advice would be appreciated. I received a letter on Saturday 26th May from Nolans solicitors..... Debt is under 2k.. Excerpt from letter.. NOTICE OF INTENTION TO ISSUE A SHERIFF COURT SUMMONS Our Client:- CABOT FINANCIAL UK LIMITED TAKE NOTICE that unless you make payment of this debt IMMEDIATELY application may be made to the courts to issue a SHERIFF COURT SUMMONS against you. DETAILS OF DEBT £ ****.** due in respect of TESCO PERSONAL FINANCE INFORMATION ABOUT A SHERIFF COURT CLAIM If a Claim is issued a court fee and costs will be added to the debt. interest may also be added. If Decree or Judgement is made against you this may make it difficult for you to get credit in the future, HOW TO PAY =========== Various methods of payments explained.................................................................................................................................................................................................. To communicate with Nolans via email. contact the person dealing with your account at E mail*******************. You should ensure that your name and account number ( *******) are contained within your e-mail. To protect data of a sensitive or personal nature we recommend that you use an email account in your name and to which you have exclusive protected access. ============================================================================= after reading forum I was going to send them both CCA request as NS has supplied an email can I deal with them by email and a letter to Cabot or letter both if this is the best way to proceed at this stage. TIA.
  25. Hi all I'm wondering if anyone can help regarding a Single Justice Procedure Notice regarding driving without insurance. I was stopped by the police for having no insurance which they had checked on their database. I have not had insurance for a while as I cannot afford it. I have done my best to drive my car very sparingly, infact have only driven a couple of times. To summarise, my vehicle was impounded and has been scrapped. I received the SJN and have plead guilty within the deadline of 21 days. I did not write anything in terms of mitigation as I feared it might be used against me. I filed my statement of means, which are very small as I work only part time (I am a student). I have a previous MS90 which I got by accident as I never received the SPN for very mild speeding but this charge is now spent. Will this affect the outcome? I am wondering what the likely size of the fine will be? And wether there will be any other consequences such as a driving ban? Thank you in advance for your help.
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