Jump to content

Search the Community

Showing results for tags 'negotiating'.

More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • The Consumer Forums: The Mall
    • Welcome to the Consumer Forums
    • FAQs
    • Forum Rules - Please read before posting
    • Consumer Forums website - Post Your Questions & Suggestions about this site
    • Helpful Organisations
    • The Bear Garden – for off-topic chat
  • CAG Community centre
    • CAG Community Centre Subforums:-
  • Consumer TV/Radio Listings
    • Consumer TV and Radio Listings
  • CAG Library - Please register
    • CAG library Subforums
  • Banks, Loans & Credit
    • Bank and Finance Subforums:
    • Other Institutions
  • Retail and Non-retail Goods and Services
  • Work, Social and Community
  • Debt problems - including homes/ mortgages, PayDay Loans
  • Motoring
  • Legal Forums


  • News from the National Consumer Service
  • News from the Web


  • A Say in the Life of .....
  • Debt Diaries
  • Shopping & Money Saving Tips
  • chilleddrivingtuition


  • The Youth Academy
    • The Youth Consumer Service
  • Miscellaneous

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start



About Me


Found 15 results

  1. Do disabled individuals who are looking for their own home not exempt from paying deposits as they are on benefits and qualify for housing benefits? Can deposits be negotiated?
  2. Hi, I am negotiating with creditors with regards to CC debt. I offered them a Full n Final, and they said they would only accept if they could see 6 months bank statements and credit card statements of other debts. How should I respond to this? BR
  3. I have 8 debts I'm trying to settle. 3 are held with restons but originally were with arrow & I think they own it. I've come to an agreement with all the other agencies to settle the debts but restons will not take an offer. They've caused me the most stress & keep going back to court to try to increase my monthly payment of the CCJs. I'm wondering is it possible to go back to arrow to try to negotiate a settlement? The others have all been very understanding & helpful but not so with these guys. Any advice much appreciated
  4. Thank you to all the site team for your assistance so far, I am been trying to get my finances back on track over the past year and am now looking to negotiate with creditors to get these settled on my account. Ideally I would like the debt to be marked as satisfied fully, but understand that some creditors will only mark the debt as partially satisfied if F&F is agreed. I have been researching on CAG for a few weeks and there is so much useful information, but I am unsure how to proceed. I have listed the creditors below with the last known correspondence that I have from them. Would I be correct in thinking that the first step would be to submit a Cca request to Lowell and Arrow Global and a sAR to Natwest? Lowell Portfolio Ltd: • Mail Order Agency: £160.64 Default 23/05/2013 Last known correspondence: BPO collections wrote to me on behalf of Lowell on the 9th March 2015 to advise that they would be prepared to accept a 70% discount and the debt could be settled for £112.45 • Mail Order Agency: £204.78 Default 23/05/2013 Last known correspondence: Lowell wrote to me on the 20th June 2016 to advise that they would be prepared to accept a 40% discount and the debt could be settled for £122.87 • Mail Order Agency: £862.31 Default Date 26/08/2011 Last known correspondence: Lowell wrote to me on the 25th October 2016 to offer a 50% discount and advise that this could be settled for £431.15 • Mail Order Agency: £634.50 Default Date 26/08/2011 Last known correspondence: Lowell wrote to me on the 25th August 2016 to offer a 50% discount and advise that this could be settled for £317.25 • Mail Order Agency: £138.08 Default Date 19/07/2011 Last known correspondence: Lowell wrote to me on the 29th March 2016 to advise that they would be prepared to accept a 50% discount and the debt could be settled for £69.04 Credit Card Arrow Global- Santander: • £299 Default Date 24/09/2011 Last known correspondence: Arrow Global 12/09/2016 to advise that capquest had taken over this account, prior to this I was contacted by Debt Managers (service) Ltd to advise that my account qualified for a significant discount and I should contact them for F&F settlement offer Natwest • Current Account Natwest Bank Current Accounts: £1915 Default Date 31/10/2012 • Current Account Natwest Bank Current Accounts: £1250 Default Date 28/02/2013 Last known correspondence: Letter from 27/01/2014 from Regal Credit Consultants requesting payment of £3164.68. I have had no correspondence in relation to this debt since. • Credit Card from Cabot Financial: £351.34 Default Date 14/03/2013 Natwest wrote to me on 31st May 2016 to advise they had sold debt to cabot financial. Cabot wrote to me on 13/09/2016 to advise that they could offer a discount on the account and would mark this as partially settled
  5. Hiya, apologies if I've posted this in the wrong area, but I've got to say thanks for all your help in trying to sort out my mess. I've a new question, I've a CCJ, which involved a Natwest bank lodging a claim for an amount against my house with the Land Registry. I intend selling my house, when the Bank takes the charge from what's left after paying back the mortgage, there won't be much left. Is it possible to negotiate with the Bank at this stage to try and reduce the claim against my property? Many thanks.
  6. Hi I have two old credit card accounts with MBNA which have been sold to Arrow Global . I had no joy from Arrow with a CCA request for both account so i did a SAR to MBNA. Neither account had PPI but both will have incurred charges along the way . In the SAR pack i can see no documentation for the transfer or sale of the account to Arrow. Must this be in the pack for Arrow to chase me for the debt . As they are old accounts 2001 and 2004 i have included the CCA in the SAR pack for anyone able to quantify them . I currently pay both accounts £1pcm still to MBNA for the past 2 years while things are tight . Many Thanks
  7. Hi guys, I have a few debts i want to put into DMP however not all my debts as some debts i will be able to sustain as long as i can get my short terms into a DMP (such as 3 payday loans and 2 credit cards totalling £1800 (approx) ), firstly is it possible to select which debts you put into DMP? Secondly what are good DMP companies to turn too? I tried doing a review search but clearly alot of fake reviews for companies. I have tried stepchange but to be honest they made my situation worst, dont know if i just got a bad advisor or what, but everything he told me to do back fired and its not helped, CAB well they aren't helpful either. They wanted me to come in for an appointment to discuss my debts during working hours instead of just doing it over the phone and to be honest considering i started a new job to help with this situation i dont want to be asking for 3 hours pardon in my first 3 weeks, wouldn't be good at this company. Any advice would be much appreciated guys. Cheers:-)
  8. I am thinking of applying for a mortgage this year, so thought it would be good practice to check the old credit file. I found that a default had been lodged on my Call Credit file for £5,650.00 by "Barclays Partner Finance" ( default date has been set at 11/05/2011 ) when I am sure they have changed the date of default forward, as I defaulted on that loan way back in 2008. But on top of that, they forwarded that same debt onto a Debt Collecting agency called "CapQuest Investments Ltd" who have set their own default for the debt - Date 31/12/2009 amount £5,961.00. I am not sure if this debt has been sold on to CapQuest, or if they are just acting for Barclays Partner Finance, but in any case, is it legal to lodge 2 defaults for one debt? The default lodged by CapQuest, is on all 3 credit reference agencys, but the default lodged by Barclays Partner Finance, h as only been put on Call Credit, either way, my chances of getting a mortgage with even one default is remote I think? I just need to know what the best way forward is going to be for me? I have read somewhere on the forum, that people have managed to negotiate with the Debt Collection Agencys to remove the default by paying off the debt in a lump sum, and if this is possible, then would I be right in saying that, Both companies would have to remove the default, if the original company holding the debt agrees to remove their default? Many thanks, in anticipation!
  9. Hi all, looking for a bit of advice please. Like a lot of other people on here I'm in a lot of debt (especially for someone with no mortgage) but I do have some reasons and excuses as well as my own stupidity, so it's not all reckless spending! I negotiated reduced payment plans about 2 years ago with Tesco (loan) & Barclaycard which I've stuck to and made all the payments (a long way to go yet before it's all paid off). I've got a few other debs / cards etc which I'm managing but now unfortunately I've got myself into a mess with payday loans. I really do regret this big time. I currently owe money to QuickQuid, PayDayUK, Swift Sterling & Wonga. Now I can't pay them without not paying all my priority debts so I've changed my bank account, changed where my salary is paid into, cancelled the CPA for each loan with my old bank and e-mailed each company to tell them I've cancelled the CAP and that I'm in financial difficulty. So now the fun begins.... Having gone through the 'I can't afford to pay you' process with Tesco and Barclaycard (by the way I have found Barclaycard and Barclays bank the most reasonable people on the planet) and had a very traumatic 6 month battle with Tesco, I want to know if the same rules apply with the payday loan companies. Essentially I want to know: 1. Am I obliged to send them an income expenditure breakdown to support my reduced payment plan offer? I read somewhere that I should not do this for payday loan companies 2. How much interest / charges can they legally whack onto my account? As these are 30 day loans are there any rules on what they can actually make me pay back? I know they are going to play hard ball but having been through the process with Tesco, I am more confident in playing hard ball back! I'm not looking to avoid paying; I owe the money and it's my responsibility to pay it all back BUT none of these companies did a proper affordability assessment on me and I don’t believe they properly credit checked me otherwise I would have been refused.... not that that’s an excuse negating me of my responsibilities, but I couldn’t afford these loans in the 1st place. I stumbled across this forum (probably like most people) whilst trawling the internet for debt advice on how to get yourself out of a massive hole... the expert and non judgmental advice I have seen so far is invaluable. Please would you be so kind as to do the same for me! Many thanks
  10. Hi, Due to bad errors in judgement, I have accrued 4 defaults on my credit file which I have recently been made aware of, 3 defaults (700+, 500+ and 500+) are from Lowell dating back to 1/2012 and the other default is with Natwest (11K+), 12/2011. I have come to realise that I am fully liable for these debts and wish only to sort out the issues now rather than later. I see various posts saying to avoid communication with DCAs but if it is my debt, I do not see what other options I have... The natwest default has been passed to moorcroft, who recently sent a letter to my parents address saying they have been asked by Natwest to consider legal action and I can only assume Lowell would have sent the same threatening letters. It is bad enough there are defaults on my credit history, so now I need advice in attempting to negotiate settlements with these companies. I initially drafted up letters to the original credit suppliers but would I be right in assuming they would only redirect me back to the DCAs and would not even accept a final settlement, only the full amounts owed... I am a student with no other income but student loans at the minute and this issue has been affecting me hard the last couple of days. If any template letters to arrange final settlements with the DCAs could be supplied, I would aim to take this action and hopefully rid myself of all the grief they are giving me. If anyone could advice on the defaults on my credit file as well, as they are constantly being updated with the default balance every month and although I can manage it being on file for the next 5 years, would be grateful if there was a way of getting it removed. Please help. Thanks
  11. Hey everyone, I was wondering whether anyone has any experience in negotiating with DCAs without acknowledging debt? I know that on the surface it might appear contradictory, but it'd be helpful to be able to liase with them about settling the debt without restarting the 6 year timer every time. I know that payments reset it, so I'm only talking about arrangements that completely settle the debt. Is this possible? Has anyone done this? I've seen threads on writing to DCAs with non-acknowledgement telling them to go away, but no threads on negotiating with non-acknowledgement. I'd appreciate it if we keep this thread to people who either have experience with this, or have good knowledge on the laws in relation to this, to keep it an intelligent non-speculative post. Thanks. Rob
  12. Hey everyone, sorry for the long post ... I have been working in the same company for 14 years and at the beginning of last year I was offered a secondment in a different department. I was then offered a full time job in that department halfway through last year. Naturally, I spoke to some of the other people in the department to find out what would be a reasonable wage, another manager mentioned 32-35k and the others confirmed so I set a figure in my head of 33k. When negotiating the salary in June the manager asked me what I currently earn. I told him it was 22k but I get additional cash benefits that make it up to 30k and I would lose those benefits on moving. He said it would not be a problem. I thought they might try to offer me the same wages so I spoke to him again the next day and told him that 30k was what I currently earned and that I was expecting to earn 33k, he said that may be a problem because there is a limit on the percentage that someone's pay can go up by if they do an internal transfer (which sounds totally stupid I know, but this has been confirmed by HR as being 9% before requiring senior management sign-off). He said that we may need to start me off on the 30k and use the December pay review to move me up to 33k. Between June and November nothing much happened, apart from the bi-weekly update as he walked past my desk or in a meeting ... "It's still with XXX the senior management, waiting approval / sign-off / whatever." So I just patiently waited and carried on working (hard). Then, in November I got an acceptance letter offering me 30k and, because I had built a good working relationship with him, I stupidly assumed he had everything in order, so I signed it and gave it to HR. I know I SHOULD have checked with him, but I assumed that he was looking after it all. December came and went and I received no pay review, this is apparently a mix up in the system because I moved departments and no pay review was done for me. I spoke to my manager last week and he claimed that what he meant in that conversation was that my wages would "go up proportionately, in line with company scales, if I had met my objectives for the year." He then said that my objectives were set by my previous department before I moved so it was nothing to do with him. I know that this is not what he said, he clearly told me my wages would move from 30k to 33k. He kept saying "Did I put it in writing?" which obviously he didn't and it has really made me lose trust in him. I have since found out that the department is increasing in size and they are employing new starters from outside the company ... guess what the salary offer is? 32-35k. Great, so now there are less qualified new starters earning more than me. So, I suffer from stress and anxiety and I have had to take some time off work to recover, but I am losing sleep, not eating & worrying about what I can do to get my wages moved up to what I was promised earlier in the year. If they don't increase my wages then I want to move back to the department that I was working in previously but I know this might be difficult. I guess the other option is to leave. Whatever happens, I cannot continue working for this department on that wage because it makes me feel sick knowing that they should be paying me what was negotiated. If I do move back to my old department or leave then they will have to employ someone else probably on higher wages than I was asking for so I'm hoping they will understand that and raise my wages to what was spoken about when they realise the cost of having to employ someone else. I have a meeting with HR next week, but it has already been said by my manager that they can't just put my wages up when I ask for it. Has anyone had any experience with this sort of thing before? Is it a common tactic that employers use to get cheap work? I'm in a real mess here because I really like working for that company. The company itself is a good solid company, obviously, otherwise I would not have been there for so long, but it seems a lot of the managers are really tight, sometimes it feels like they are out to get me. My last manager was just as bad, maybe the managers are given bonuses depending on how much money they save.
  13. Has it become normal for the landlords to try and appropriate the deposit by threatening legal action for more than the deposit? My former landlord has come up with a spurious (in my opinion) list of charges and claims I owe him 2x the deposit but he will be kind and accept just the deposit if I write a letter saying it belongs to him and not sue me. Anyone seen this before?
  14. I have to pay back an overpayment which is my fault. I was told that they can take a third of my Incapacity Benefit so that is about £35 per week (approx £150 per month). This is quite a big chunk and the overpayments dept said that they will start collecting shortly. He agreed to send me a form giving outgoings. Can anyone offer any advice on how to get them to agree to a more realistic figure. My bank account does show all my standing orders for bills etc. Thanks
  15. I am trying to agree a full and final settlement for a debt which keeps moving from DCA to DCA. The original credit agreement was a Virgin MBNA card. The debt was being collected by RMA collections and a settlement figure of 3,500 agreed with payments at 150 per month (original balance 7,300) MBNA recalled the debt and sold it to Varde who refused to acknowledge any previous settlement with RMA or any payments made. Varde instructed Experto Credite to collect. Experto were unable to provide any CCA documents or comment on previous payments made and have in turn passed this to another DCA, called IND. I have spoken to IND and sought to negotiate a settlement bu they insist on the full balance which they now set at 10,300 with charges and interest. I have received a letter from Aktiv Kapital informing me that they have purchased the debt from Varde and wish Experto Credite to continue to collect on their behalf. I have an opportunity to settle this and can rais about 50% of the outstanding balance if only I knew who to pay it to. This debt accrued due to the actions of a family member who had authority to act on my behalf and was hidded from me for some time. It is a blot on my otherwise good credit history and I am looking to apply for a mortgage in the near future. Any advice on how to proceed gratefully received.
  • Create New...