Hi there, I'll try and keep this short and sweet.
Bathroom had a few cracks in floor when we first moved in, after 5 months it got so bad the tiles and grout are cracking off the floor, almost no grout left between the tiles. We reported it nearly 3 months ago but still it is not fixed. We have a 3 month old son and walking on the bathroom floor is not safe, and it's damp, smelly and mouldy. Someone came to assess it after about 2 weeks but we are now told (when we chase it up and can actually get in touch with someone with half a brain!) that the landlord refuses to pay for it, as it was fi