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I bought a Samsung laptop from Tesco's for £575 which went faulty and bought a new power supply to fix it costing me £25 and within a few months broke down again I contacted Samsung and got them to admit via email they would expect the Laptop to have a reasonable lifespan of 5-6 years. Based on Samsungs response I contacted Tesco's telling them I want 2/3rd of my cost re-imbursed as the lasptop had only lasted third of its time ie £400 back taking into account the £25 ive spent on a power supply Tesco initially offered me £179 and then increased it £225. I said I would settle for £300 but they won't increase the offer saying they have used industry standard calculations to arrive at this figure Should I just take the money or take them to small claims court ? Would I have a good chance of winning if I claimed for £400 ?
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