Can anyone help or advise as urgently as possible, I got a letter Sat saying my tax credits had stopped and i wouldnt receive any more money when I phoned they said its being dealt with in a local office and had to wait to monday to speak to case worker...got a call monday from a very "straight" lady who said she sent two preivous letters requesting info and documents but i never recieved any of these when i panicked as this is my only survival means she said there was nothing she could do until she recieved all docs ive been off sick with illness past week and had to spend all day in roof space and all over place trying to get these but have no money for anything to pay nursery no electric food ive two babies and no money for nappies anything and when i told her this she said i shouldnt be using tax credits as a survival...its my only way how else would i survive?! i explained i have no family support and even with tax credits etc have to get help from charities etc and suffer from depression majorly she didnt care and said i can take as long as i like getting all documents and claim will be reinstated when all is recieved and verified but in meantime i cant survive she kept mentioning about being a single parent but having two kids to same dad and that she knows my area well....whats any of that got to do with it as me and my ex are not together he has his own place and visits kids???....what do i do in meantime i have no where to turn? please anyone advise?