Showing results for tags 'missing parcel'.
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Hello Ten days ago, Parcelforce delivered a parcel for me to my next-door neighbour's doorstep. No card through my door, nothing. She came home from work, saw it there and moved it to my doorstep, thinking it was a mistake on his part. Two days later on my return home from working in Salford, wondering where my £110 parcel had got to, I contacted the Beauty firm who had sent it to me. This is a proper company, not an Ebay person. They emailed me a scan of the signed-for document. It's signed by a "P Thopso0n" and a squiggly circle signature. Having googled, I can see that this is not even a real name. It certainly isn't any of my neighbours. All of whom I trust implicitly. Wondering where I stand legally, as the parcel was not signed for by anyone, let alone me. I'd have thought they'd take it back for redelivery, or hand it to the Post Office [literally opposite] or the local sorting office [a one minute drive away] I've paid in advance and have nothing to show for it, through absolutely no fault of my own The parcel was left on a doorstep. No card through my letterbox. We live on a main A-road on a busy High Street in a market town. If the parcel was moved to my doorstep, it is visible from the main road. It was not there on my return two days later. Any thoughts on what recourse I have? Many thanks, CAGers
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reg.05783665
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262 Uxbridge Road, Hatch End
England
HA5 4HS