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Found 8 results

  1. Miss-sold a product, received final response from ombudsman whom stated that we were an accidental landlords, the Financial Ombudsman went onto say that the bank, Yorkshire Bank, had missing paper work. They ruled in the favour of the bank, we fought back, by saying it was an unfair process, as they had missing paper work but the financial ombudsman said they had treated us fair, so would not re-open the case. We went back to the ombudsman and stated this was an unfair process, as it was not true and Yorkshire Bank is misleading. The ombudsman stood by the
  2. Good evening, I bought a car (Car A) from Stetford Arnold Clarke, July 2014. I made a Payment for Car A against personal hitachi loan - £500 in cash and a Peugeot 206 trade in which was in good shape and just through MOT. The original sale was dealt with by a relatively new member of staff who really pushed the sale of an audi A3 as she drove one. What was alarming to me at this time was that the sales woman said the deposit had to be processed before the car would be dispatched from Glasgow branch. Payments started coming out monthly from August 2014. In Sept
  3. I was a customer of scottish Power for a very short time and they failed to send a final bill upon leaving them. they did, however send the debt collectors round to an address some 300 miles away that had no association with mine and failed miserably in getting the address removed from my data and couldn't be bothered to send me a bill at my correct address. When I got the Ombudsman involved they still dragged their heels for 6 months and still did not produce a proper bill, just a letter demanding payment for nearly 3100 more than the actual amount that would be due. they didnt tell the
  4. Hi, I recently signed up to a contract with O2. I started at carphone warehouse and was offered a 4g package with a free phone for the princely sum of £37 pm. Since the provider I was looking at joining was over the road I decided to go directly to O2 to see if I could get a better deal, You'd think you would be able to! Right. When I went over there I was told for the same network, tariff, data and same phone free the cost would be approx. £42 pm. At this point I obviously pointed out that I could get a better deal from a third party store. At this point the sales rep offe
  5. I want to submit a challenge for a PCN I received a week ago. As a reasonable driver I did not realise that parking was prohibited at the location because there are a number of marked parking bays within the yellow lines and other drivers were parked there at the time. I have spoken to the local businesses and they told me that a lot of their customers have fallen foul of the devious CEO's who ticket quickly when the bays have been filled. They also tell me it damages their business because all other areas around the sites are all double yellow lined. Is anybody able to let me know
  6. Payday lender Peachy in dodgy radio plug When radio adverts for payday lender Peachy.co.uk stated the *representative annual interest, the voiceover didn't say 1,918% - it was instead read out as "nineteen eighteen per cent". Peachy is owned by Cash On Go Limited, which has two directors, Efim Frumkin from Russia and Kristjan Novitski from Estonia. The company said there was no intention to mislead. However, the Advertising Standards Authority has banned the "ambiguous" plug because it "could have been misheard or misunderstood". http://blogs.m
  7. We found a holiday advertised at £1212 for 2 people (£606 each) from Newcastle to Sharm El Sheikh. The holiday was advertised at £606pp (not from) and the agent quoted us £1212 in total for 2 people over the phone but this did not include bags & transfers. he then asked if we would like to add bags and transfers and we said yes... that brought the total to £1475 which to me seems a hell of a lot more just for those 2 things! so he said he would search for a package holiday with the airline provider Thompson and that was quoted at £682pp. I said I still thought £76pp was a lot to pay e
  8. In a moment of madness I paid a three month subscription to an online dating site. Initially I was a free member but then I had an email from them saying that two people had private messaged me. When I went to view the messages, it said that I had to pay a subcription to view the messages. Because I thought that the people must have viewed my profile and be genuinely interested, I went ahead and chose the cheapest option which was for three months. However, once I viewed the messages it was immediately apparent that they were just a mail shot of general 'ice breakers' sent to everyone
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