Showing results for tags 'mis-diagnosed'.
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Hello all, I need advice. My Peugeot 3008 (2010) broke down 3 weeks ago. The car just died when I was turning right on a roundabout and I was able to 'coast' it onto a kerb. The anti-pollution warning light came on. Green Flag rescued me and the car was taken to a garage I have used once before. After several days, they inform me that the car needs a new EGR valve at a cost of £400-£500. I called Peugeot as this seemed like a big job. They said they would be surprised if the 'whole unit' would need to be replaced as it consists of 4 valves etc etc. I relayed what they told me to my garage who said the codes etc all told them the complete unit did need replacing. They did this, at a cost of £460 (£340 of this was for the unit). I collected the car on Friday evening. Used it for a short journey on Saturday. Went to use it Sunday and it was dead on my drive with the same fault light. The garage collected it Monday, by Monday evening I collected it again. They said they thought they had disturbed a sensor so they cleaned it and clipped it back on with 2 cable clips. Tuesday morning dead on my drive again with the same fault light. Now I am due to collect the car again in the morning - but the point is they say it seems to be working but they've done nothing else to it. It's obviously going to happen again. I'm on my own with 2 children and a car dying on a roundabout was terrifying. If the car breaks down again, what would you do?? Do I have any entitlement for my money back as they haven't repaired the fault I paid them to repair? If I have to take it to a dealership, can I ask them to cover the cost??? I've no idea where to go from here. I live in a rural area so need the car for school & work. thanks for reading - sorry it goes on a bit!!
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