Showing results for tags 'meter reading error'.
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I run a small restaurant in a which I moved into in 2004. When I moved in, the electric company installed a new meter and for the last six years, they have been sending people around, taking meter readings and sending me the bill. I have paid this promptly, without fail, for the last six years. The charges to my mind were fair, neither strangely high or strangely low - they were roughly what I planned for. Two months ago, the electric company sent me a letter saying that the bills that they had been sending me were wrong because they were 'based on a five digit meter' when in fact I have a 'six digit meter'. As a result, they had refunded my last six year's bill payments to my account and that I now had an outstanding balance of minus £50,000 (give or take a negligible amount) and that I need to pay in full, now. After a couple of desperate phone calls, they told me that I could pay £2,000 per month over the next two years to settle the debt. The sort of custom that I receive might bring me £2,000 every quarter. 'Times is hard!' Their suggested repayment scheme will bankrupt me before the end of the first quarter - bankrupt for their error. (I haven't been paying £180 per week for 6 years, that's six years worth of £180 per week on top of what I was paying) Anybody out there have any thoughts on this, or any suggestions, pointers to help? Thank you.. Gary
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