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Hi Everyone Hopefully someone can help with this. Last week I had a card pushed through the letter box from Scotcall saying it was a first visit and that I had to call a number etc. No more info on the card stating what it was about. I called the number to find out what it was about and was asked a heap of personal/security questions. The call went round in circles as I would not confirm my details so they could not tell me anything. I told them to put the matter in a letter so I could consider it. I heard nothing via letter. Anyway since then Mr Scotcall has visited my house no less than 4 times. Twice when I was not in so I just ignored that as no point calling them for the same nonsense. When he actually caught me at home the first time in he asked me to confirm who I was and I would not. He then gave me a sermon about his role for Scotcall and how he was to put us in contact with each other etc. I said tell them to put whatever their issue is in writing and I will not have any discussion with you. I politely closed the door and told him to leave. He stood there for a good five mins and then eventually left. He has now just been back again and I repeated what i said the first time that i will not talk to him and i want it in writing. He has a fleece type jacket on with scotcall on it and a badge with scotcall so basically the world and his wife walking past will assume I owe money and think they know my business. Anyway he stands there again after I politely say 'jog on' and after a while sticks another card through which says 'resolve call' on it and that he will call again. Twice now I have told him not to call again and i am sick of the humiliation of it...after 4 visits you would think he would give up. I believe this may be part of a debt I disputed some time ago and it is not a huge amount of money either - around 700-800 quid. I asked some questions in a letter to the original company re evidence of this supposed debt and heard nothing back so left it but I guess the debt has been passed on to these scotcall/resolve call people now. I really am reluctant to engage in any discussion with these people now, debt is probs around 5 years old anyway. I just want to stop this man turning up at my house all the time - can anyone give me a clue as to how I do this?
Thousands of customers at Britain’s biggest High Street names are being hounded by debt collectors — even though they do not owe a penny. A Money Mail investigation has found that banks, insurers, phone and utility firms are routinely sending threatening letters warning customers their homes will be raided by bailiffs and property sold at auction if they do not stump up cash in days. Many are the victims of mistaken identity, often do not owe anything and have never been in debt. But when they try to protest, they hit a brick wall. Often they end up being passed between the debt collectors and the company that they allegedly ran up the bill with. In a number of cases, exasperated consumers simply handed over the cash because they were so worried bailiffs would turn up at their home. Complaints about debt collectors have doubled over the past six months to 1,020 according to the Financial Ombudsman Service. Link: http://www.thisismoney.co.uk/money/cardsloans/article-2250274/Menace-bully-boy-debt-collectors-hound-innocent.html