after recently discovering we could claim back from PDL's, I recently approached Payday UK for a statement of my account. It was a general query and they immediately responded and said my complaint had been forwarded to their complaints team and they had 8 weeks to respond. 8 weeks arrived and they said they were still investigating my complaint. Great, hadn't made a complaint yet, was just asking about the default on my credit files and a list of my loans I had taken out with them After about 10 weeks they sent me a statement. I was actually shocked when I looked back at all the lending! First loan was taken out in June 2009, and continued till October 2011, when I defaulted and never paid them the outstanding amount of £650. Every month, I either paid off in full, or deferred payment and part paid an amount in "rollover" fees. They only started checking my credit report in april 2011. Amounts involved over 28 months: Amount borrow: £4 625 (including interest) Interest alone: £2 900 Each month I would either pay the whole amount, and then either reloan the same day, or a few days later as I needed the money to survive the rest of the month. I then also started making the mistake of taking other PDL's out to repay them. I feel that with minimal checking, they provided me loans for over two years without checking affordability and should have realised that I was reloaning all the time and that I was spiralling downwards. I took my last loan with them in October 2011 and they defaulted me in July 2012. I intend to accuse them of irresponsible lending. What are my next steps? Do I just email them back saying that I feel I was lent money irresponsibly and that I want a refund of the interest? and default removed? Please advise.

Hi All, I just thought i would let you all know of how i have dealt with Payday UK (MEM) and in fairness got a bit of a good result, I was a fool in 2011 and took our payday loans continuously for almost a year and i defaulted on the last payment of £145. I was unaware of this and had moved house!! I have emailed them directly not admitting the debt and requesting a copy of the CCA and also a full summary of accounts. I also questioned what information and been sent to my old property and been divulged to the new tenants. I have too and frowed emails explaining that they should have made a search on my credit file to find my new address and the company could not dispute this fact. I have also questioned their morale practice with allowing me to pay a loan and take one out again immediately. Well after quite a few emails back and forth and agreeing to providing my new address so a final response can be sent i have received this yesterday morning. My intention was to get the default wiped and my file cleared!! Well to my suprise the final response informs me that they will not clear the default but will show it as settled and they will agree to pay back 50% of the interest for all of the loans so the £145 is cleared and they will pay me back over £650 also. Well i know the credit file will still show a default, however i have arranged a notice of correction with the credit reference agencies and my credit file is now clear and has increased by over 400 points in the last 6 months of sorting my previous stupid decisions relating to credit. In summary do not accept the debt, challenge it, fight them all the way and you may just get a result. I know the initial situation i got myself into was my own fault however i was a fool and going through a terrible time financially and to be fair that also does not give the right for these companies to rip people off. Cheers Shaun

Hello Fellow Caggers, So after 3 years of fighting etc, I finally get to the bottom of yet another "Payday Loan Debt" where they haven't done the proper checks to determine that the account was fraudulent when i was out of the country and some F***** decided to go play hell on my credit file. This time its Payday UK who have informed me 2 successful loans were taken out in my name, (Oh joy) One was paid back the next wasnt and left me with a £562 debt which has been reduced to just short of £450. Ive complained , clawed and everything to prove my point but its another one of these situations . Anyhow for your amusement they end the letter as follows; I just want to laugh at this and I actually do genuinely give up[ trying to prove it wasnt me.

Good Evening All! Apologies for the duplicated post - I originally posted in "General Debt" but as I listed several queries, I was advised to start a new thread for each one, so here goes the PayDay one. Last year I took out a small PayDay loan (£300) and paid it in full at the end of the month, hefty fees but paid in full and got me out of a sticky situation that could have costed a lot more. Anyway, I have recently taken out a PayDay loan with the same company (PayDayUK or Mem Capital as it shows on my credit file) for £750 to buy a car - another situation which would cost a lot more if I couldn't get one! However, I couldn't afford the £900+ initial repayment at the end of the first month, so paid £100 off the initial loan, and the charges (so in total, nearly £300) and they rolled over the rest for the end of this month - now just over £800 in total. I'm now worrying that I may not be able to afford the amount this month, and adding up the charges so far to be in excess of £350 already - I may have to roll it on another month but may be able to pay £400 off the "loan" itself. However, what are the implications of "not paying" at all? Should I go all out and raise enough to pay off the full amount outstanding and leave it at that, or let it roll over, or is there another way? Bearing in mind I want to sort out my credit file, so don't really want a "non payment" or "missed payment" on my file as for the past 2 years I've done quite well. Any help would be appreciated. NCCA

Hi there, Just after a quick bit of advice. I've checked my credit file and there's currently an unpaid amount of £125 owing to MEM. This is from a few years ago, and ideally I'd like to clear it. I'm just wondering - £125 is the initial amount I borrowed, if I call them are they likely to tell me that the debt is now in the thousands because of the interest, or can I assume that since it's £125 on my credit file, that's all I owe? £125 is affordable now (it wasn't back then!), but the interest probably wouldn't be... Thanks

Hi, As you'll have seen from my SpeedCredit posts. I have sent out CCA Requests to all the PDL Companies. I received a reply from MEM Consumer Finance Ltd aka PayDayUK. I have attached the letter and agreement they have sent me (omitting my personal details) It is reassuring they haven't tried to "lift" my signature from the letter. I've heard of some PDL and DCA organisations being dishonest about signatures... So the siggy on the letter wasn't mine! Anyway. Could some of you excellent and knowledgeable people please give me some advice on this attached CCA. Regards, NukeShark