The contract between the company and me, of which I signed states:
The Purchaser shall not be entitled to withhold payment on account of any alleged defects. The company agrees to investigate any alleged defects after payment in full of the balance. A surcharge of 2.5% per month will be payable on outstanding balances.
I paid the deposit of £131 cash in May but they did not put my door in until October, this was after numerous calls to them.
The door is black powder coated aluminium.
Problem One: Poorly applied caulking, which is difficult to correct because the hinges on the door