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Found 6 results

  1. Hey guys, As some of you know I have been having problems with shop direct for some time, I have sent them a CCA which they replied with by telling my how many payments have been made on the account and a blank agreement. I then sent another request and they sent the same thing so I decided to sent another letter which looked like this ACCOUNT IN DISPUTE Dear Sir/Madam Thankyou for your letter of ______, the contents of which have been noted. You have failed to respond to my legal request to supply me a true copy of the original Consumer Credit Agreement for
  2. Hey guys, As some of you know I have been having problems with shop direct for some time, I have sent them a CCA which they replied with by telling my how many payments have been made on the account and a blank agreement. I then sent another request and they sent the same thing so I decided to sent another letter which looked like this ACCOUNT IN DISPUTE Date: 3/11/2010 Dear Sir/Madam Thankyou for your letter of 21/09/10, the contents of which have been noted. You have failed to respond to my legal request to supply me a true copy of the original Consum
  3. Hey guys, As some of you know I have been having problems with shop direct for some time, I have sent them a CCA which they replied with by telling my how many payments have been made on the account and a blank agreement. I then sent another request and they sent the same thing so I decided to sent another letter which looked like this ACCOUNT IN DISPUTE Date: 3/11/2010 Dear Sir/Madam Thankyou for your letter of 21/09/10, the contents of which have been noted. You have failed to respond to my legal request to supply me a true copy of the original Consu
  4. 8):!:Hi Guys, I am in the middle of trying to remove charges put on my account by marshall ward, after firstly sending them a letter requesting CCA they replied with a unsigned agreement, after sending a second letter stating that this is not what I asked for and that they should sort it out or consider the account being non existant, they then replied with exactly the same letter as the first a unsigned agreement. I am not sure as to what I should do next so could you please make some suggestions??? Also I would like to know if I could email them in order to speed up the process???
  5. Hello I am not sure if this is the right location to post this in, I did look around a bit but this seemed to be the most relevant place to post this problem. I will try to keep this short and sweet but there is a lot of problems :c If you do not want to read my wall of text, I have made a summary of the problem at the bottom! Basically my mum has an account with a catalogue company called marshal wards, and I thought it would be a good idea to buy a new computer from the company and then pay it back in installments. I purchased the computer on the 10th of October 2009
  6. :confused:Hi Guys, I recently sent a CCA request to Marshall Ward (16/07/2010) and a few days ago received a response stating that they could not locate a copy of an executed agreement for my account also for my informaiton they enclosed a copy of the current agreement which applied to my type of account. They then told me the date that the account was opened, the amount currently owed and the amount paid in the last 12 months. I dont think that they complied with the CCA request and I would like some advice as to what the next step would be, if anyone has a template letter that I co
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