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Found 4 results

  1. I would be grateful to know if anybody who has been successful in a claim against Santander on the 2008 svr/cap margin issue could explain the grounds on which the claim was made; was it on the basis of breach of contract on the bank's part or the longer-term financial implications of Santander's application of the cap margin increase. Cheers
  2. received a letter in august indicating that i was not entitled to receive any compensation relating to the cap margin and i should accept this in writing. i have not done so and wondered what others had done relating to this
  3. Hi i am after some help with this issue, i received a letter telling me that i was one of the mortgage people that had been unfairly capped, Santander said they would be in touch between July and Autumn, i have recently had a letter telling me that because i was in arrears with my mortgage in 2008 i would not have been able to move to another company, so i am not entitled to any compensation,
  4. Hello, I can't find this subject anywhere, so I hope its ok to post it here. I have received a letter from Santander explaining that they did not specifically tell me about the Cap Margin increase, (and, that part of my mortgage was on a fixed rate) I have looked at my statement of 2008 to date. It shows: 1) Details of the early repayment charge 2)The interest rate (SVR) is 5.34% I'm very confused about what I should do (if anything), the gist of the letter is that Santander could have mislead me as the communications sent to me in 2008 may have left me unaware that I could have moved to a better deal offered by another lender. Their letter says that I would need to call them if I have any complaints, I'm slightly unsure about phoning them, as it might be a way of them putting me off making a claim,(if I'm eligible) I would appreciate any constructive advice on this please many thanks
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