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About Me


Found 2 results

  1. I think this is in the right place...! Last night I was shopping online for a SAD lamp, imagine my joy when I found one on the Maplin website for £9.99! 'Too good to be true!' thought I, but I checked, double checked, and triple checked the item picture and description, and sure enough, it is described and photographed as a SAD light. Now I have a funny feeling that what awaits me in store is actually a bulb for the £44.99 SAD light. I have paid for what is described on the website, in order to pick it up today. So where do I stand when I say 'this isn't what I've paid for'?
  2. I bought a 5-site pond-fogger/mister from Maplins at the end of March 2011. The item is used about 4 times a week, for a few hours at a time. By september it had decided to stop working, so (as I keep all my receipts) I took it back to the store, where a very nice lady replaced the whole thing, without fuss. This last weekend, the replacement has now died. As I was just over the 1-year warranty (On the original unit) I didn't hold out much hope, & rang the store. After a little gentle persuasion, the store manager agreed to replace it again, although he said the "3rd unit" would be provided without any warranty whatsoever. I have the receipt for the original purchase, the replacement in Sept., & this one I've just got. My issue is, if this one only lasts circa-6 months, as the previous 2 have, (same type of fault on both, the item comes with a 24-volt DC transformer which is fine, & outputting voltage, but nothing from the unit) - Where do I stand? The item was £75.00, Maplin's branding is on the 24v transformer, but the actual fogger has "asia-mist" stamped on the back. It is clearly a low quality fogger unit, & likely to go pop again, around November-time. Am I not entitled to expect this thing to run for (at least) 12 months? I wouldn't have parted with £75.00, & *3* trips to my dingy town-centre, along with parking etc., to essentially have an item that's only useful for 6 months at a time. I have used the 3rd item (2nd replacement) now, I am very careful to follow the user manual & all instructions for safe & effective (!!!) use of the item, as I did for the previous ones. It is removed from the pond every week, & cleaned, (& I do mean EVERY week). I'd understand it failing if it wasn't being properly looked-after. Where do I stand when this one inevitably breaks down pls?
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