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  1. Hello I am very distressed and unable to sleep since last two nights. My partner was travelling in a train on Friday night all by her self in great western train. Two males harassed her and when she asked them not to touch her, they started verbally abusing her. There were people on board but no one even bothered to raise their voice. She was frightened and was desparetley looking for the member of the staff. But she could not find anyone. As soon as the station arrived she got off the train and found the ticket checker and went straight to her. Thats where she wanted to get off the train anyways and I was waiting at the platform to pick her up. I saw her going to the ticket checker and talking to her. She was looking very distressed and I dint know what had happened. I went to her and I was amazed that the ticket checker was being rude to my partner. He said I cant do anything you have to complain to the police. She even pointed to those males that they are the one cant you do anything. He very rudely said no I cant and you can goto police if you want to. She said I am going to complain about all this and he said, "DO WHAT EVER YOU WANT TO" and went away. Obviously, I was waiting for her to finish the conversation, to fully understand the situation from her. But by that time it was too late as those two males have left the train station as well. We then went to police station and gave our statement. Now, I know train staff are not allowed to interfere but he was suppose to call the police. He could have seen those two males and given their description to the police as well. But instead he decided not to do anything and for no reason he was very very rude to my partner. I am very distressed and would like to know what my options are. I want to take the Great Western Train services to court as they aide the criminals get away. They must be on some other train harassing someone else's girl friend, daughter or sister! Could you guys please tell me what are the options I have. I also emailed great western trains yesterday and described the whole situation and said I am going to take them to the court! Please help, I hope you guys can imagine what pain I am going through at the moment. Thank you
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