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  1. I would be grateful if anyone can help me with this please. I joined RAC breakdown cover in December. I have not used the service at all and hope to never need it, but it is there just in case. Other than the initial confirmation email and card arriving by post, that was that. Until 3 weeks ago when I started getting several emails from RAC and others in connection with the RAC, ie FeFoo who were doing a survey on behalf of the RAC. I never gave RAC permission to annoy me with emails and certainly never consented to them giving my email address to 3rd parties such as FeFoo.
  2. Looking for help with claim against Royal Mail in small claims. They admitted to losing my 'signed for' package, but then failed to reply further or compensate me. Four months afterwards, I issued Small Claims writ and they sent me standard letter and standard cheque for compensation two weeks later. They have put through their defence which from reading other threads is the same they always use, ie: 1. No contract was entered into between parties for the delivery of the parcel (they mention Harold Stephen & Co V's RM 1978 as reference). 2. The defendant has immunit
  3. I posted a mobile phone I sold to someone using Royal Mail's {RM} Guaranteed next day delivery before 1pm service. This service also includes insurance for up to £500 for loss or damage to items using this service. The item was posted in the UK from my local Post Office in Cheshire to Northampton so classed by RM as mainland mail. The recipient collected the item from their local RM sorting office and when opened there it was found to have damage by way of a cracked screen. The recipient advised me of the damage in writing within 30 minutes of collecting the item and at my request he post
  4. I have had an ongoing problem with Royal Mail now for over 1 year, which has led me through all of their complaints procedures, then onto POSTR's and finally small claims. I made a small claim application against Royal Mail in April and have just received a copy of their 'defense' through the post. I'll attempt to summarize a VERY long story below. In April of last year I posted a parcel to Belguim via RM's International signed for service and took out extra insurance up to the value of £500.00. The parcel never arrived. The parcel was a toy/replica pistol and even though it was mark
  5. Hi all For 18 months, Royal Mail has failed to deliver around 70% of my mail. In addition, my bank has written at least 4 times to say Royal Mail staff are returning my mail to sender claiming they cannot access my address and / or I have moved. Both are malicious lies. I have made at least 10 complaints and they simply deny their staff are doing it - but have not asked to see the letters from my bank. I reported it to Action Fraud who say there is nothing they can do - last letter from Action Fraud did not even reach me, like much of my mail. For the past year, the delive
  6. Hi All, At the start of June I ordered some tools from an online seller (Uni-Thread LTD) which were shipped via Royal Mail with an un-recorded next day service. After about 3 weeks* I called the seller to find out what had happened and after some investigation RM tracking said the parcel had been delivered - no signature or any further details. *The reason for the 3 week delay is I didn't get a confirmation email or invoice from the seller, so assumed there had been some error and it had failed to go through. It's only when looking back through my accounts that I saw the money had a
  7. I have been told that letters sent into the DWP without a clear heading like ESA Mandatory Reconsideration Request will be deemed to be 'white mail' and so will not be looked at by anyone until the writer telephones to find out what is happening about their letter. I ask because my ESA MR request dated and sent on 25th Nov 2017 has only just, yesterday 13th Feb 2018 arrived at the correct department! I did telephone about it on 7th Dec and was told it can take a few weeks before you will hear from them. Over 11 weeks to get there! It will now take 7-10 days for them to make their decis
  8. BFPOs included in the MOD enduring families free mail service READ MORE HERE: https://www.gov.uk/government/publications/bfpos-included-in-the-mod-enduring-families-free-mail-service
  9. I brought a PC from a well known high end pc retailer dec 15 and started using it , within a month it had to be returned because they had done the Overclock too severely so I said make it stock speeds . this time they had to replace the cpu and motherboard , Fast forward to last year and the m2 SDD failed and to save time they asked me to remove it and return it to them for testing and it was found to failed so it was replaced . And finally to last week I found that the case was very hot when under load above the cpu airflow looked inside and found all case fans were not t
  10. read the full story : - http://www.thisismoney.co.uk/money/markets/article-4665706/Now-finally-banish-charity-junk-mail.html
  11. Hi folks - first post, as I'm somewhat annoyed/concerned that an issue I thought had been dealt with has reared it's ugly head today. Long story short, I used a parcel booking service to pay to ship a cardboard bike box overseas in October '16. This was all fine in terms of goods arriving, until I received an e-mail 11 days later stating my parcel had been measured by the courier as bigger than the stated dimensions and therefore I had underpaid by approx £50 for the volumetric weight. The service I paid for cost £30 so as you can imagine I was less than impressed!
  12. Hiya Asking for some advice on behalf of a friend. On Tuesday 23rd May he upgraded (previously with O2, contract expires shortly) and took out a new EE mobile contract which included a new phone (Samsung S8 plus), on Thursday 25th May the phone is delivered. However upon taking receipt of the parcel, signing for it and the courier disappearing he noticed the package had appeared to been re-sealed with sellotape. he proceed to open the package and found the phone box partially ripped, after opening the box the phone was missing however all the accessor
  13. Hi-a company has essentially not paid £300 of mine. I recently sent a final demand letter via tracked post and i can see that it was not sign for at the other end, it is actually being sent back to me. They are also not responding to emails although they were responding before. Can someone please tell me how i would go about suing the company. thanks!
  14. READ MORE & DOWNLOAD GUIDE HERE: https://www.gov.uk/government/publications/intouch-mail-service-for-uk-armed-forces-personnel-service-guide
  15. Improved mail service ensures loved ones can stay in touch READ MORE HERE: https://www.gov.uk/government/news/improved-mail-service-ensures-loved-ones-can-stay-in-touch
  16. Wondering if anyone else has had problems with non delivery of mail by this outfit. I have landed in trouble because I didn't respond to letters sent me by two financial firms, one based in Birmingham and the other in Manchester. I failed to respond because I never received their letters in the first instance, and my wife is in a similar position with one of these companies. The common denominator is that both firms use UK Mail for all post, and most of the letters were sent in early February. Had to spend 4.5 hrs today trying to sort the mess out, not to me
  17. This problem with the Royal Mail has been going on since October last year. I ordered a TV digital receiver from on-line and I received notifications 2 days later that it had been delivered to my address. Got home there was no parcel i contacted the delivery office and they said i should contact Royal mail Customer service. To cut a long story short, all these attempts failed. i was now forced to go through their complaints process which ended up with the Postal Redress Service (POSTRS) claiming i do not have a claim. what bothers me is that the postman change
  18. Hi All Would anybody be able to find me the contact details for the CEO of UK Mail? I am beyond anger with these people. Three times in a row I have scheduled a collection of some bits I sold on ebay, they don't turn up, don't apologise, don't give any reason and don't give a rats ... I pay through the roof for it to be next day, and they don't arrive. The people on ebay then have a fit at me, and it reflects in the feedback. If I had enough money I would sue them for damage to my account
  19. http://www.dailymail.co.uk/money/guides/article-3798933/Don-t-let-debt-ruling-knew-ruin-life-year-900-000-county-court-judgments-handed-s-fight-them.html Please make them stop....can see a lot of people throwing 255.00 quid at these. It's a shame as the old address issue needs to be out there, had the reporter \ editor done some proper research, this could have really got it out there. Maybe needs moving elsewhere.....
  20. Not sure if this is in the right forum but please move if not. Today, and not for the first time, I have received from Royal Mail a grey card for unpaid postage on mail addressed to me. They want £2. As I am sick of coughing up on line for unpaid postage only to find that it is rubbish, this time I intend to go to the sorting office to pick up the mail. My question is: Do I have a right to see the letter first before paying my £2 as I don't want to pay out for any more rubbish? I am expecting mail from the Court, but cannot see how they would not frank their mail so do not
  21. I apologise if this is all over the show as im still extremely upset and its all still fresh. I basically posted a product which I sold to someone worth £200, I posted this product (to Manchester) yesterday late afternoon and it has come to light this morning that this is a fraudulent act as all emails sent to me from Paypal were indeed fake emails and the buyer is a fake buyer, I came to light of this when I called Paypal this morning with concerns of seller protection after reading lots of fraud stories about sellers/buyers on Paypal. They told me the emails were fake, etc. The transact
  22. Got a bit of an annoying issue with Royal Mail. Will try and keep this as brief as possible. I sent a parcel to friends in Germany containing some baby clothing for which I paid just over four pound to go as a small parcel (airmail). The parcel never arrived and six weeks after sending it out it came back to me, in a clear plastic bag from Royal Mail, my parcel was more or less obliterated, the shipping bag I used was totally shredded with the contents falling out. The address was no longer visible as that part of the mailing bag was totally ripped away. Only my return address was sti
  23. http://www.theguardian.com/business/2016/feb/19/royal-mail-raises-stamp-prices
  24. Has anyone else got videos playing all the time with yahoo mail? Every time recently there is a video playing and I can not get rid of it, very annoying, it started recently. Has anyone got any idea how to get rid of them? Thank you Sandy xx
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