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Found 8 results

  1. Hi I work in retail with vending machines. These machines are new to company and manufacturer and many do not know how they truly work. The machines have a history of being temperamental. Now I am in the role and I have been reviewed as having lack of productivity as the machines don't work. I have been told by someone who said he was rusty on his knowledge of the machines, after he had been working since 4am in the morning. I was not given information of who to contact when the machine goes wrong or info. Luckily I found this out for myself. Whats my position as I do like the j
  2. Friend got a ticket in a car park managed by Parking Eye. Ticket machines were not working and several people weren't able to get a ticket. Sent letter to PE advising that machines were not working and that others were in the same position. We assumed that the other car owners would have got letters from PE and written back saying they couldn't get a ticket. However, PE have sent their usual "get lost" letter - what specifically should we be asking them for in the appeal to POPLA - is it proof that the machine was working ?
  3. The rail watchdog is launching an investigation into “rip off” rail machines after a Telegraph investigation revealed that passengers are routinely being denied the cheapest fares. Joanna Whittington, chief executive of the Office of Rail and Road, said that research suggests one in 20*passengers were being sold rail tickets by machines that are too expensive. This means the millions of rail passengers could be potentially be paying the wrong*train*fares for journeys. An investigation by the Telegraph in 2014 found that customers were forced to pay double the required fare
  4. Train companies are being forced to offer commuters the cheapest rail fares possible, following criticism that passengers can pay an excess of £100 when purchasing tickets at self-service machines instead of paying at a ticket counter. The changes, which are expected to be implemented by March, are aimed at ending the anomaly in prices available at the counter, where staff have access to a complex database of fares, discounts and promotions, and the more limited options in a self-service machines. Some machines have been found to promote expensive fares, bury cheaper opti
  5. Were i live, the council still have the old coin machines, they do not allow any 2012 coins, i had enough change on me for 2 hours, but £1 of the change was in 2012 coins in .20pences. I asked the parking warden near me if they could assist me but refused she told me to pay for the 2 hours or move, i told her i was not able to as all the car parks in the area are owned by the council and are same, and i had my disabled child with me who had an appointment, i had stated this to the warden but she wouldn't have it, but it was a very important appointment. I
  6. We parked at the Peel Centre on the evening of 9th February 2014. We arrived, parked & left with some friends who were in a separate car. All the ticket machines were covered up with yellow covers, so we couldn't purchase a ticket. We took photos of all the machines in the vicinity just in case of any come back. We received a PCN from Excel Parking Services which we appealed against, but it was rejected. We appealed to POPLA, and again the appeal was rejected. In short, Excel & POPLA are saying that we should have contacted the Helpline No, but the sign next to each machi
  7. Barclays is selling most of its ATMs as it prefers to focus on more profitable activities like manipulating LIBOR. I used one in Gibraltar which I was told belonged to Barclays. It debited my account for the sterkling equivalent of 800 euros. But it dispensed no cash I would not have risked so much if I had niot thought that it belonged to Barclays. Actually it ias owned by Raphael`s Bank, a London bank which specialises in foreign exchange. I went to Barclays branch in Gibraltar to complain. They tried to send me away but I said that i was a Barclays customer and had used a Barclays Deb
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