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  1. My car would not start with the turn of a key. L&J Autos (131-135 Whitehouse Lane, Bristol BS3 4DN) took my car in. I was quoted £150 for recovery, a replacement starter motor and labour. They are listed on Facebook as: ljautos7 I collected the car later that same day. I was told there was nothing wrong with the starter motor. I was told a mini 30A fuse and a relay switch was replaced. I was charged £100. 36 hours later, exactly the same problem. I turn the ignition key and I hear a clicking noise. The starter motor will not turn. I contacted the garage. Told them the problem isn't fixed. They replied "You drove it away didn't you? So it's fixed!" After several phone calls I have been insulted and threatened to 'have my head punched in'. I asked them to look at the car again but instead, they gave excuse after excuse - some ridiculous, as to why the car won't start. I demanded a refund. They reacted aggressively calling me a 'dick head' and dropping the 'F'-word. I feel I have been mugged off by this cowboy outfit. How should I proceed? It's not as though I can afford to lose £100, I'm unemployed. I used my fortnightly dole money to pay the garage. Citroen C2 Furio 1.4 HDI
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