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Found 2 results

  1. Hello there, This is my first post on this site and I'm on the hunt for some help please I have received many letters on and off from Lowell Portfolio about a debt to Shop Direct - a company who I have never bought from before. After ringing them up when I first started getting these letters, to sending a 'prove it' letter, nothing has helped. The information they sent me back shows someone with the same name and D.O.B birth as me but it isn't me! I did find a tag from Shop Direct on my Experian credit score which shows a different address, one I have never even lived close to. Experian removed this but still the letters are coming. I have in the past had fraudulent action on my bank account but got this sorted with the bank, I believe that maybe this is how the debt was run up. Please, any help would be massively appreciated, I want the letters to stop! Thanks
  2. Hi all, I currently have two accounts with shop direct that have been passed on to Lowell for recovery. Very's balance currently stands at £242.01, and littlewoods is £1218.15. I'd like to know where to start, because i've read a few posts saying you can claim back penalty charges placed on your account? For instance Very's balance was £150, and the £90 placed on it is interest/ late pay ment fees/ debt recovery letters etc as I hadn't even used that account for over a year and was just gradually paying it off. Littlewoods would be the same, I'm just not sure on the amount that would be fees. Just wondering where I should start off? Any advice would be greatly appreciated. Thanks, Imogen.
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