I am a small independent skincare maker.
I purchased the service of MyHermes to collect and deliver 4 parcels of wholesale skincare goods to a stockist, and 3 were lost.
* 2 parcels had their last scan at the Hermes depot Jun 1st '18, and haven't been seen since.
* 1 parcel made it to the destination OK.
* 1 parcel was said to have been delivered but was never received, and at some point I was told the delivery scan happened on the other side of town to where the parcel was supposed to go.
MyHermes say they've conducted multiple sweeps of the warehouse and can't fin