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Hi All Has anyone had a response for Santanders Resolution Manager Lesley Budge..... I recieved a resolution letter today regarding a dispute between myself and Santander, the resolution letter has to be the biggest joke i've ever read as doesnt address the dispute I actually rasied and then goes on to state how many times they have tried to contact me.... I called the resolution manager - Lesley Budge and asked if she actually read the original letter and clearly she hadnt...., I asked when she called........er dont know....., I asked did she leave a message on answerphon