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Found 8 results

  1. Hi I'm posting here in the hope that someone can help me figure out what the heck I can do to solve my problem! To cut a long story short, we started leasing a commercial unit in Oct 2017 and turned it into a dance studio. We raised £3500 in 2 months to pay for laminate floor (with padding underneath as it was originally concrete), fitted radiators, fitted a kitchen in the waiting room, painted the wall with some cool art work, etc. We were really hoping to turn the space into our new 'home' The lease states that he is responsible for the externals, we are responsible f
  2. Hi, I purchased a hot water cylinder back in march and it has developed a leak. I contacted the manufacturer and I have been told that I need to return it to the retailer and they will send it to the manufacturer. I have also been told I will need to pay for a replacement while the leaking cylinder is being checked for faults, if a fault is found I will get a refund back to me. I'm not very happy about having to pay for another while I wait for them to decide if there is even a fault on the leaking one. I would have expected someone from the manufacturer to come and inspect it.
  3. Why take any dispute to the Ombudsman , is it worth the trouble? For the 3 time of trying to post this reply but worth reading:- Rights of Entry (Gas and Electricity Boards) Act 1954, The Gas Safety (Rights of Entry) Regulations 1996 In a genuine dispute there are no rights of entry(i.e magistrates warrant issued), however I would also caution health and safety matters if its a gas leak. if electricity meter dispute The Electricity Act 1989, The Utilities Act 2000 Note schedule 7 of 1989 act and schedule 5 of 2000 Act, an electric meter cannot
  4. In short The doors were fitted two years ago and they have developed a leak in both doors. Rain water entering through the seal on the outside and through the internal beading onto my floor. All the drain holes are clear and unobstructed, free of dirt etc. I complained to the store I bought them from and they sent the same guy that fitted them originally to repair the said leak. He decided that by drilling further holes in the upvc door to allow the water to drain out would solve the problem. I asked him to stop the water getting in is surely the
  5. My boyfriend had a new Baxi Solo System Boiler (not a combi boiler) fitted in 2011 at a cost of £1500. He kept his existing hot water tank and radiators as they always worked fine. Within a year the boiler started leaking water boyfriend called the engineer out who installed it and he told us to call Baxi out. We called them and the Heat Exchanger was replaced under warranty. At the time I questioned the Baxi engineer who told me that they only cover parts and labour for the first year then you have to take out their extended warranty. Now I don't personal
  6. ive had a water meter fitted a few months back.. .couple of weeks back wife showed me a wet patch on the kitchen floor, assumed as it was behind fridge freezer that would be the cause. Long story short its now pretty bad and ive ruled out fridge freezer so that only left a very hard to access stop cock/water pipe. ..its housed at the very back of a right angle cupboard. Crawled inside and blow me its leaking bad from it looks like from behind the stop cock. ..im now wondering as there was no leak before water meter was fitted and there is most certainly a bad one n
  7. We had our windows installed in October 2011 and had nothing but trouble with leaking Eventually, they replaced them in April 2013 but they still leak. We have had 27 visits in total trying to fix the leaks. They are willing to deal with them but they never fix it What should I do next?
  8. Background: I live in flat in house where ground & top floor are separated. Both flats are rented by same owner. Problem happens about year ago. My neighbour had a faulty waste pipe and because of the leak celling in my flat collapse. My landlord sort that and said that from now on every think should to by fine. After few months celling start having a leak water marks with I straight away report to owner. After his visit he told that is a not a big leak and if that will grow up I should let him know. Problem: About a month ago I left the laptop on the table but my 3 years old
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