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  1. evening all , i am looking for a little advice as to what to do next . i took my car in for its MOT today at my local kwikfit and it passed im happy to say , i was handed my keys and certificate and i went to retrieve my car. i got in started the engine put my seat belt on and released the hand brake after puting it in to reverse and hadnt moved when there was a bang at the back , i looked in my mirror and saw a car going back into a fitting bay . i got out and looked at the back of my car and my bumper is all scuffed and and chunk missing out of it and my tailgate didnt at the corner .
  2. I booked my Jaguar XF for servicing at KWIK FIT located at 136-142 New Kent Road, London SE1 6TU, due to a "service needed" fault light. On my way to the garage on Thursday 9th November, I receive a battery fault light and I had to call the RAC and when he arrived, the RAC technician checked my car and said it was an alternator fault, so I decided to take the car to KWIK FIT to fix both the Alternation and servicing. KWIK FIT called my phone after checking the car to inform me that i needed; 1. A new alternator 2. A new battery 3. Four new tyres 5. Whole set of brake pad an
  3. All, Has anybody taken kwik fit to the small claims? I will be starting a small claims this afternoon and I am unsure which address I need to put down - will it be the head office or the Muppets at the local service centre which damaged by BMW? Any help would be appreciated. Thanks.
  4. My relation has recently had there Motability vehicle tyres replaced at Kwik Fit. Kwik Fit is the company Motability use for tyre work. All Motability vehicles tryes that are replaced, particular front tyres, are to include necessary tracking / alignment checks and adjustment. this is a mandatory operation and does not need prior Motability approval ! My concern is that some of the Kwik Fit locations are fobbing off Motability customers and Kwik Fit are also not inviting Motability customers to leave a review using TrustPilot, which is also against TrustPilot guidlines! Her
  5. Where do I begin On Sunday I realised i had a slow puncture as i was passing Kwikfit Rochdale I called In To get The puncture Repaired , The man in the Garage said It would be about an hour and said he would ring me when the Job was completed about half an hour later he rang me and said i needed 2 tyres on my passenger side was nearly illegal and the other only had a few thousand miles left on it now my car was only just serviced at a reliable garage last month i thought it was odd they hadnt mentioned it i gave him his due and told him to p
  6. I had my air con refilled by them for £50. It's not particularly cold, but I understand it can be due to the car. Are they suppose to replace the pollen filter? I assumed it was a part of the service, but they didn't replace it and it smells like old sweat when it's running.
  7. Hi, we really need help on what to do! I'll try and keep this story as brief as possible! We bought a second hand car this Monday 2nd June, the next day my husband took it to Kwik fit in goole East Yorkshire for a service to make sure we hadn't bought a wreak! "You've bought a good car there" said the mechanic! When my other half went to drive it away, it wouldn't start. The mechanics came out to see what the problem was! As it was nearly closing time my husband arranged to bring it back the next day for them to have another look at it. In the meantime I bou
  8. After charging me 185 pounds upfront Kwik fit calls me up and tells me I failed my MOT and asks me to shell out 655 pounds finally coming down to £480 . This as communicated to me twice ( on the phone and when I went to collect my car) were charges for making the minimum required changes for MOT. After collecting my car, I discovered the next day that the bridge blades that I had been charged for, have not been changed. Also the puncture in one of my tyre was never repaired ( in spite of being told that this will done for free). An independent check with a
  9. I got a slow puncture in a rear tyre on my Corsa and took it to KwikFit. They found a large nail in the middle of the tyre and took the tyre off to repair it. The guy then told me that the tyre could not be repaired because I had been driving it flat which I hadn't. He then quoted me £149 for a replacement tyre. The car has 10,000 miles on the clock so the tyre was almost as good as new with a full tread etc. I asked him to put the spare wheel on the car and to put the wheel and damaged tyre into the boot. I then drove round to Halfords Auto Centre who examined the tyre and told me that
  10. Hi all! This is my first time ever creating a thread but I'm looking for some advice please! Basically, me and my partner booked our car in for a full service in our local Kwik Fit garage. We took the car there before 9am as requested and left it there. Around lunch time we had a phone call saying they had identified additional work that needed to be undertaken on the car - a replacement of 2 tyres and also the replacement of the exhaust box. In good faith my partner listened to the advice and agreed that the work could be carried out. We received a phone call a few hours later and d
  11. Having used KwikFit for the last 20 odd years I was a little too trusting today....I needed 2 new front tyres, looked up the price and it said this (and indeed I have just checked again and it is saying the same price below !!). Not only that but another very local tyre company were quoting the same price (online price from the other company WASN'T an internet offer either.... Fine I thought..... This is what KwikFit were stating on their web site Make Model Tyre Size Price Quantity Total
  12. Hi Everyone, I'm really hoping someone can help me as I've had no joy at all trying to sort this out myself and it's quite upsetting. We took our car in to the Poole branch a few weeks ago to ask them to sort out a 'bump' noise and the handling of our car as it felt unsafe. They then 'fixed' it which cost us quite a lot of money especially in these times. After my other half picked it up he drove it away and it made the same noise etc. He phoned them and they apologised and said to bring it back for further work. We were at first angry they didn't test it after doing the work to chec
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