My wife and I had booked a holiday to Zambia in August last year but unfortunately my wifes' contract of employment was cancelled in December and I had already taken a career break. When it came time to make the final payment in March we could not afford it so had to cancel the holiday.
We were charged £3,500 in cancellation charges as per the contract and submitted a claim to our travel insurance company who have come back to us saying as my wifes contract was cancelled rather than being made redundant they are not willing to pay the cancellation charges.
In the insurance contract it does not specify whether cancellation of contract is covered, neither is it included in the exclusions as not being covered. I accept we cannot claim under redundancy as technically my wife was not made redundant, but should we be able to claim under cancellation & curtailment.
I should add that my wife was on a long term temporary contract at her place of work.
Any advice/suggestions appreciated.