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Found 1 result

  1. Hello all, I purchased a keycode for a PC game through ebay/paypal a few weeks ago and it seemed to work fine so left positive feedback. I had already checked the sellers feedback too before purchase and it seemed ok. A couple of weeks ago though, Origin/Dice/E.A.Games cancelled the my account (the part associated with that keycode). When speaking in chat help with Origin they tell me the account is cancelled as the keycode is fraudulant. I open a case with ebay and after some time the turn around and refuse to refund. ebay claim it is an online transaction of good so not covered. Ebay.co.uk's conditions state that they cover buyers and transactions in UK and Germany and they also state that a buyer does not have to return good if the seller sells from one address then gives a different address for returns if a complaint is made. (seller sold from Würzburg, Germany but gave a return address of michael chang 彌敦道733號(振宜大廈), 5F/前座Hong Kong) ebay state that differing addresses are in breach of their t&c's. I have written (via chatmessage help) information from Origin that this keycode is fraudulant and that as such they have taken the goods from me. I have been as helplful and as informative to ebay as I can but I am currently out of pocket. Can anyone advise me on this please? I know the DSR doesn't cover auction sales but is there anything else that might help with this (I am in UK, used ebay.co.uk, seller claims to be in Germany) I really need help as I can not afford to lose our money. Cheers, Darf.
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