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Hello all, I recently paid for my girlfriend to go on a counselling course starting this September with Karen Grant Assosiates Ltd of Brighton. After paying the money a month or so ago and recieving a receipt, my girlfriend recently decided the course wasn't for her and decided to cancel and asked for her money back. Her email went unanswered for a week or so, and so she phoned. She spoke to Karen Grant herself and Karen brushed her off by saying she had read the email and merely forgot and that she would refund the money. So we waited another week and still no refund. My girlfriend then phoned again and was told by an apologetic Karen that her business had gone into liquidation and that we would have to wait 2 or 3 months before getting our money back. Now their website has gone offline... 1. Can we believe her? 2. What guarantees/assurances can/should we seek? 3. What are our rights to legal recourse? Many thanks for your time and help, Colin and Izzy
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