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Found 5 results

  1. Hiya, I tried to take about £30 of shopping from Waitrose today. I know I'm an idiot (hence the username) I'm not doing it again, I've been scared about it and want to just move on. I'm worried about the civil recovery thing. I admitted to having taken something before on one occasion from Waitrose and so they gave me a lifelong ban. They didn't contact the police but they scanned my ID and took a photo of my face. I got given a letter from RPL. What legal advice do I need to get? They told me I will get a fine 'probably around £100'. When will I get this
  2. Hi all I wanted some advice please. I bought Car Insurance with John Lewis in Dec '12 and arranged to pay by Direct Debit. In January the DD failed, I recieved a letter saying the bank had told them it had been cancelled so I called paid over the phone and reset the DD. In Feb the DD failed, I called, and it was suggested that the issue was possibly due to the fact that I have another DD to john lewis on the same date and that was the confusion, I was told to wait, see what happened with the march payment and go from there. In march the DD failed, as the DD date was a
  3. I was notified a while back that John Lewis were changing their underwriters from AXA to Royal and Sun but there would be no significant changes to the policies. As I recently moved house I contacted JL to inform them about my change of address and was informed that pet insurance was based on post code and on top of that the renewal which is due soon will increase by over 30%. I asked how this can be when my older dog is cheaper to insure than my younger dog (who by now was the same age as the older dog as he had just had a birthday). I was fobbed of with the excuse that it is all to do with s
  4. Hi all, I would welcome the advice of other CAGGER's regarding a problem with an ironing board we purchased from a John Lewis store in 2010. After going through a number of cheaper ironing boards, we decided that the one own-branded item looked very sturdy and was built to last. Unfortunately not, though... it collapsed on me yesterday due to the weld joining the board to the legs completely failing. Here's the item: http://www.johnlewis.com/john-lewis-circles-ironing-board-l135-x-w46cm/p231402952 As you can see, it was not a cheap product. It's currently 80 GPB, we
  5. Hi, I bought my Panasonic washing machine 8 months ago from John Lewis and until 2 weeks ago it worked brilliantly. Then we washed 3 separate loads of clothes, each one washed, rinsed and then refused to spin. The final time it came up with an error code of U12 but the first two washes there was no code, it just wouldn't spin. I telephoned John Lewis who gave me the Panasonic number as it is under one year old. Panasonic don't have their own engineers so a local company came out today. The man instilled in me no cofidence at all, he saw the error code U12 and asked me what that mea
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