Showing results for tags 'itouch'.
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2 years ago I bought an Apple ITouch from Tesco for my daughter. After 6 months the display screen went blank. As we live in Malta it was a few of months before it was returned to tesco still under warranty. They returned it (presumably to Apple) and duly sent us a new replacement but now after a further 9 months or so this new device refuses to charge up. We took it to our local Apple agent who tested it and told us that it would be too expensive to repair and we might as well buy another one. Whilst I understand that the warranty has now expired my main question is - is it reasonable to expect me to buy an iTouch every year? Which is what is suggested by the lack of reliability of these two machines. With no moving parts shouldn't they be expected to remain in reasonable working order for longer periods of time? Can I pursue this further (e.g. directly with Apple) or is there some other consumer right that I can use to help my case. I'd be grateful for any advice as this is an expensive device which has had relatively little use. Thanks
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